Gran Bahia Principe Akumal/Tulum/Coba - POST HERE!

[TSilva]

From the looks of it, it appears I'm not the only one having a hard time trying to get in contact with the wedding directors/coordinators at the Gran Bahia resorts. I have emailed Paloma several times over the past couple weeks trying to book a date for October 2012. On Friday, I received an out of office until 7 November 2011 reply. I'm getting a little nervous as I know DW book far in advance and I'm trying to land a specific date in October that holds significance to my fiance and I. Any advice anyone can give on how to reach someone directly would be greatly appreciated!

[TSilva]

Ladies,

 

What is your coordinator's direct email address?? I am getting a little antsy as no one have gotten back to me either on an available date and it's been a couple weeks! Just recently I received an out of office until 7 November 2011 reply and I cannot wait that long! The email address I was using is [email protected] Your help is greatly appreciated!
 

Originally Posted by Coba Bride 2012 

Maria is my coordinator as well. She hasn't returned my email and it has been a week so I guess it is normal. I am gettting married June 5, 2012. I would like to book the Akumal Hammok location it looks beautiful. I think we are going to have a pool party as well. What kind of food is the Portofino serve? How many people are attending your wedding? That would be great if you could post the pictures of the restaruant. This site is so helpful I am cant stop looking at all the forums.

 

 

 

[Sunshine2680]

lmadore...we're booked for Nov 2012 also and it was pretty easy picking the day for us. We leave Nov 27th..and we'll wait the 2 days and our ceremony is Nov 30. Easy peasy. That way we still have 4 days after the wedding to CHILLAX on the beach!!

 

Originally Posted by lmadore 

I was trying to pin down a date for next November, all I know is they dont do weddings on Sunday for sure. But I dont think I would be able to really relax enjoy the rest of my vacation until the wedding has happened.  So just for the symbolic wedding you have to be there for two full working days.  hmmmm  I just having a hard time picking a day thats over a year away.  How does anyone pick this random date?  Not really any question Im asking but I dont think anyone else I talk to gets how anxious I feel.   I mean I picked the resort, I pick the month, the day, pretty much everything.  And any question I ask him (because he hasnt googled his brains out about the whole thing like me ofcourse, he probably wouldnt even know the name of the resort) he really had nothing to base an opinion on so its "whatever you think honey"  : ) But I do know its gonna be awesome in end, and its only a small portion of the planning that would be required for a wedding at home. I will keep that in mind.  

 

[Sunshine2680]

that seems to be the address from the website - but your travel agent should have given u a direct email for your resort

Which resort are you booked with? Coba? Akumal? Or Tulum?

 

Originally Posted by TSilva 

Ladies,

 

What is your coordinator's direct email address?? I am getting a little antsy as no one have gotten back to me either on an available date and it's been a couple weeks! Just recently I received an out of office until 7 November 2011 reply and I cannot wait that long! The email address I was using is [email protected] Your help is greatly appreciated!
 

 

 

[stylishmeNC]

Below is Paloma's information that I have been using... once you speak with her she will put you in touch with the wedding coordinator of the resort you are staying in (Akumal, Coba, Tulum). Before they will officially reserve the wedding location and date for you they are going to ask for you travel reservation information, so if you are really worried about dates and times, be prepared to book quickly and have that information to give to Paloma so you will be secured for your date and time. Good luck!

 

Paloma Flores

Directora de Grupos y Eventos / Groups & Events Director

Gran Bahia Principe Riviera Maya

Email:[email protected] Tel: 052 984 87 5 50 00 Ext. 28117 · Fax: 052 984 87 5 50 01 Ctra. Chetumal Benito Juárez, km. 250 Local B, Municipio de Solidaridad Akumal, Quintana Roo C.P. 77760 . México.

 

Originally Posted by TSilva 

Ladies,

 

What is your coordinator's direct email address?? I am getting a little antsy as no one have gotten back to me either on an available date and it's been a couple weeks! Just recently I received an out of office until 7 November 2011 reply and I cannot wait that long! The email address I was using is [email protected] Your help is greatly appreciated!
 

 

 

[TSilva]

Sunshine2680 and StylishmdNC....thanks for the info! Yes, I have also emailed [email protected] and haven't heard anything, neither has my travel agent. That is kind of backwards how they require you to have a reservation first before they officially reserve the wedding location. What if we make our reservation, but the specific date and location that we want is not available? I will continue to wait patiently until I hear back from someone because we would really love to have our wedding at this resort. I wish I owned a private jet so that I could fly out to Mexico on my lunch break and speak with someone face to face, lol! Thanks again for the info!
 

[andrea2006]

Yeah I found it really strange to require you book travel before you get a wedding date.  Once we picked a date we emailed the hotel and asked if they had anything available for that day...then as soon as they said it was available we booked our travel.  Which was really annoying because once I got confirmation of an available date I found out my travel agent was out of town for the next two weeks, since I had already pushed my wedding back 3 weeks because of delays like this we booked our trip ourselves on the Internet.  It would be nice if you could reserve a wedding date then they give you maybe a month to book travel.  It does seems like a pain, also it would be much easier if you have a travel agent that is actually on the ball and gets things done quickly.   

Originally Posted by TSilva 

Sunshine2680 and StylishmdNC....thanks for the info! Yes, I have also emailed [email protected] and haven't heard anything, neither has my travel agent. That is kind of backwards how they require you to have a reservation first before they officially reserve the wedding location. What if we make our reservation, but the specific date and location that we want is not available? I will continue to wait patiently until I hear back from someone because we would really love to have our wedding at this resort. I wish I owned a private jet so that I could fly out to Mexico on my lunch break and speak with someone face to face, lol! Thanks again for the info!
 

 

[KRama]

I provided a quote number we had received from our travel agent as our "booking" number when I reserved my wedding date an no one questioned it. We didn't officially book until about a month later!

[dfranklin]

We actually asked about availability of like 3-5 weekends for the location we wanted...and then we booked one of them after Paloma got back to us...

[Megz]

When I booked,  I didn't need my booking number right away. I picked a date, had them schedule me in for it, and then sent them my booking number once we had actually booked the flight. There was no problem with it.

 

Also, I got the date and time I wanted, and only booked 9 months before my wedding, so for those of you stressing whose weddings are over a year away, your dates should be fine,   and take it from a stressed out person as myself right now, with one month to go - enjoy the planning! It really is a pretty simple process. And don't stress if you don't hear from the wedding coordinators for a few weeks when you wedding is so far in the future. I would go weeks without hearing, but now I hear every other day or so, and they really are on top of the game, and have everything under control!

 

Happy planning!