David's Bridal Return Policy

[Spazz]

I never even asked about their return policy b/c I thought the dress I bought was "the one". Well, 9 months later, I decided it wasn't. I went in all prepared to just buy the new one and sell the old one on ebay and they told me there was a possibility of exchanging it. The big issue was that it was past the 6 month mark, so they weren't sure. After a lot of back and forth between my mom and DB Corporate, I was able to do an even exchange. I had heard a lot of negative reviews about DB, but after my experience, I love them!!! Good luck, let us know what happens!

[Kryztan]

I bought my dress from there and before I special ordered it I asked what if it gets here and I hate it, Can I return? The answer is that they do not return but they will give you store credit and let you order another dress and if you need it in a hurry you will just pay the rush fee.

 

Hope this helps

[JennyK]

OMG.. I just got a new dress!!!!!!!!!!!!!!!!!!!!!!!!! I am sooooooooo happy!! They're going to take my old dress & veil back and just charged me the difference. I'm still on a "dress high" right now. I went there without my dress on purpose so that I'd "just look". I told the girl how I wanted it to look.. she goes,"There's a bride with a new dress on..go check her out." I said,"OMG, I wanna try that on!" She looked gorgeous in it so I needed to see for myself. AMAZING dress.. I didn't wanna take it off. It's actually a "floor dress" I believe they called it. She said it's not online or in their magazines and only a few stores carry it. If it sells well, then they make more. The bride trying it on got it and I got it. I forgot my camera so I don't have pics but I need to go back with my old dress on Monday so I'll take pics then.

[Chiquita]

You better take pics!! I wanna see this "exclusive" dress

[JennyK]

Quote:

Originally Posted by Chiquita You better take pics!! I wanna see this "exclusive" dress

I will. I'm gonna see if they'll let me put it on on Monday since my mom will be there trying on dresses for her own wedding lol

[Spazz]

I'm so happy it worked out! I can't wait to see PICS!!!

[BarefootBride]

On my receipt it says that all sales final. I couldnt take mine back So I kept it... and i was already out of the country. You are so lucky to have found the one you wanted! Congrats! I cant wait to see pictures!

[JennyK]

ahh and I got the veil I wanted.. a mantilla lace veil. I'm so excited now. I got a totally different feeling when I put this dress on from my first dress.

[vale]

Quote:

Originally Posted by xJuicyJx OMG.. I just got a new dress!!!!!!!!!!!!!!!!!!!!!!!!! I am sooooooooo happy!! They're going to take my old dress & veil back and just charged me the difference. I'm still on a "dress high" right now. I went there without my dress on purpose so that I'd "just look". I told the girl how I wanted it to look.. she goes,"There's a bride with a new dress on..go check her out." I said,"OMG, I wanna try that on!" She looked gorgeous in it so I needed to see for myself. AMAZING dress.. I didn't wanna take it off. It's actually a "floor dress" I believe they called it. She said it's not online or in their magazines and only a few stores carry it. If it sells well, then they make more. The bride trying it on got it and I got it. I forgot my camera so I don't have pics but I need to go back with my old dress on Monday so I'll take pics then.

That's such good news, can't wait to see pics now

[JennyK]

I can't wait to get pics of the dress. I can't believe I forgot my camera! I'll be there tomorrow though so HOPEFULLY the sales girl will let me try the dress on again lol