Melia Caribe Tropical: Q&A Related specifically to this hotel

[shellb]

I had permission as well and all we had to do was buy guest passes. Apparently the rules have changed.

 

The latest I heard it is local vendors. It really shouldn't matter if you fly a photographer in or have a local, you are paying for them to be there and that is all that matters.

[shellb]

Got an email today saying that if you pay for a night for you photographer or guest passes for the day you are allowed to bring a photographer onto the resort. I hope this is the end of all this craziness.

[LadyCheese]

Quote:

Originally Posted by shellb Got an email today saying that if you pay for a night for you photographer or guest passes for the day you are allowed to bring a photographer onto the resort. I hope this is the end of all this craziness.

I would try to get that in writing from a manager at Melia as well. I had this issue come up several months ago with Photosouvenir and Dreams (maybe for different reasons but the same decision) and the WCs kept telling me no, yet the AmResorts corporate office said they were allowed. finally I was able to get a manager's name at Dreams, who assured me (in writing) that there would be no issue having Photosouvenir enter the resort. I asked them to cc the WCs on that email so that we are all on the same page and he did. After that, the WCs never bothered me again about the photographer. I hope it all works out for you and the other Melia brides.

[shellb]

Thank you Jessica. It's seems darn near impossible to track down the GM for the resort. My TA was trying yesterday and got re-directed to everyone except the GM all day long. I am actaully thinking on emailing Sol Melia America's Head Office in Florida to see if there is a policy or lack there of even though the coordinator has gone back to the original agreement. I remember how the issue popped up again at Dreams and I don't want that to happen to us as well.

[leahstafford]

Here is the email I got from them regarding the issue.

 

Dear Leah,

 

Receive our warmest regards from Meliá Caribe Tropical.

I hope this email finds you well.

 

Please be informed that is not true that Melia Caribe Tropical not allowed outside vendors.

 

Always remember the outside vendors must pay for the day pass from 9:00 am – 6:00 pm 95 US$ and for the night pass from 6:00 pm to 2:00 am .

 

Have a great day. It is a pleasure to assist you.

Should you need any further assistance please do not hesitate to contact me.

Best regards,

Laura Kreutz

Wedding Coordinator

Meliá Caribe Tropical

BávaroI Punta Cana I Dominican Republic

Tel: + 809 - 221 1290 ext- 6372

Fax: + 809 - 688 6589

E-mail: [email protected] om

Melia Caribe Tropical | Dominican Republic Vacations | Caribbean Resorts

P No imprimir si no es necesario, el Medio Ambiente es cosa de todos.

[shellb]

It puzzles me how all of this started and why PhotoSouvenir was told outside vendors were not allowed on the property. I can't wait to hear what the bride who was told she couldn't have the photographer she wanted because the policy had changed has to say when she gets back. Her wedding is today and I do hope it is beautiful.

 

I think a gained a few more grey hair from the stress of thinking I was not going to get the photographer we wanted. I just hope it doesn't change again.

[DanielleNDerek]

I hope it's true you can bring in outside vendor. Photos are so important and you should be able to have whoever you want as long as you pay for the day pass. I think it's BS if they dont let you hire who you want.

[shellb]

I am waiting to hear back on how it went with yesterdays wedding. I hope too this is all behind us.

[DarcyJAde]

Any melia brides know if there is music during the cocktail hour with the tropical fairy tail package? What kind of music?

Thanks!

[shellb]

DarcyJAde,

 

I don't think so, I think only during the ceremony. You may want to ask on Debbie's Dominican forum. A few of the past brides still visit the Melia thread occasionally.

 

Michelle