Online Dress Ordering

[Christine]

Hi Ladies,

 

I found this information on a message board for the book Bridal Bargains and thought since so many of us seem to do online everything this might be useful info.

 

1) Bridalmarketplace.com: I cannot find a listing for them on the BBB. This is probably because they are working under another name. In fact, when I e-mailed them to find out if they were an authorized dealer (I couldn't find them on the manufacturer's website), their response was: "Yes we are an authorized dealer of Demetrios gowns. We order them under a different name." I then e-mailed them back and asked what this "different name" was. Their response was: "We don't give that name out. Sorry." Sounds pretty fishy to me!!

 

2) Bridesave.com: They have a "satisfactory" record with the BBB, which means that if they were any complaints made within the last 3 years, they have been resolved and the consumer was satisfied with the resolution.

 

3) Budgetgowns.com: This is another site that I could not find on the BBB. I even did a search for the owner's name (Sharon Powell).

 

4) Gownsonline.com: The BBB listed 2 complaints within the past 3 years, including 1 regarding advertising issues and 2 regarding service issues.

 

5) Netbride.com: They have a satisfactory record with the BBB.

 

6) PearlsPlace.com: They have a satisfactory record with the BBB.

 

7) Bargainweddinggowns.com (Priceless Bridals): They have an UNSATISFACTORY record with the BBB.

 

RKBridal.com: According to the BBB, 4 complaints were made against them in the past 3 years, including 1 in the past 12 months. Complaints involved the following issues: defective/damaged products, delayed, repair issues, selling practices, and miscellaneous issues.

 

9) Weddingexpressions.com: They have a satisfactory record with the BBB.

 

10) HouseofBrides.com: According to the BBB, they have had 6 complaints made against them in the past 3 years, including 3 within the past 12 months! These included 1 complaint due to product quality and 5 complaints regarding customer service. Incidentally, Bridal Bargains does not mention them.

[A10CalGal]

Great research Christine!

[destinationbride07]

thanks...I heard bad things about house of brides so I am not surprised by what the BBB says

[destinationbride07]

Also for Demitrios, I would call them or e-mail them directly and asked them if Bridalmarketplace.com is an auth retailer...i did that with Maggie for bestbridal or bridal save (one them) prices and they sent me an e-mail stating they were auth dealer.

[*JillD*]

Thanks Christine, that's great for all of us trying to do everything possible online!

[deleted]

I wrote about it on a few other posts but I used Netbride - discount bridal gowns, wedding gowns, bridesmaid dresses and my dress came early, for less money, and in perfect condition!

[Christine]

Janet, did you find the dress at a shop and then order it online?

[LCBride2007]

Great information, Christine! Thanks for taking the time to do this.

[deleted]

CHristine,

 

Yes, I found it in a boutique and then priced it out at several online retailers. I wouldn't buy a dress online without either trying it on or being able to return it (unless you have a perfect model body, which I don't!)

 

I saved about $250 or $300 by ordering online. Same designer/manufacturer...different middleman. Casablanca was my designer, btw.

[Christine]

Did you go shopping in the DC Area? I am headed back to CA this weekend to shop, but I think it might be easier to find something here...where did you go?