Newbie - Getting married October 2013 in Moon Palace Grand, Cancun

Hey everyone,

My name is Ashley and I have been engaged for a couple of months now and we have just booked to go to the Moon Palace resort in Cancun October 2013 to get married!!

Just having to decide if we're going to organise the wedding through our travel agent here in Scotland or directly with the hotel team.

Looking forward to finding out lots of info on here! x

Hi, We have also just booked up moon palace for October 2013 through Thomas cook. Still waiting for our wedding pack to come through ( been a month) We have requested our dates, Can't wait to hear from them, I have read lots of reviews saying communication with the wedding coordinators is tricky so if you hear anything, it would be great if you could let me know I have been told that when we arrive at the hotel we will have a meeting the next day with the wedding coordinator to arrange everything for the wedding day but was hoping to arrange the actual venue for the ceremony a lot sooner than that!!

Hi, We have also just book moon palace for October 2013 for our wedding We booked through Thomas cook, we have requested our wedding dates and are waiting for our wedding pack to come through (been a month) We have been told that when we arrive at the hotel we will meet with the wedding coordinator the next morning and arrange everything for our wedding day This is fine with us but would really like to be able to request the actual wedding ceremony site. If you hear anything I would be grateful if you could let me know, I have read a lot of posts about communication with the wedding coordinators being tricky!!

Hi, We have also just booked moon palace for October 2013. We booked through thomas cook. We have requested our dates and are waiting for our wedding pack ( been a month) We have been told that we will meet with the wedding coordinator the morning after we arrive at the hotel to arrange everything for the wedding day. This is fine but would really like to request the actual ceremony place a lot sooner than that as we know they hold more than one wedding a day we would be dis appointed to not get the ceremony location that we' d like!! I have read lots of posts about communication with the wedding coordinators is tricky so if you hear anything I' d love to know Thanks x

Sorry for the double post, didn't think the first post went on!!

Hi there, my name is sam

me and my partner have just booked our wedding and moon palace for october 2013, we have confirmation of our date, we are waiting for information to come through from our travel co- ordinator who i booked it through.

we booked last thursday and have our date. however we have been told we will meet our wedding co ordinator when we arrive we are arriving 6 days before the wedding. however i dont really no where to go next

i.e do they supply photogpher , make up artist or do we have to organise this seperatly, ( as i know they have ones that work through them). and thinking about colour schemes and where the wedding will be, does this getdone before we go so we can think about bridesmaid dresses etc.

i am hoping the pack i get may talk through all this?

hope your planning goes well, if any of you hear any thing i would be greatful to pass it on x

Hey girls.   We are getting married in October 2013 as well.  What dates has everybody chosen.  We booked with Thomas Cook approx 3 weeks ago and are still waiting for our date. 

We are pretty much in the dark about what to expect but this site gives loads of info xxx  There is sooooo much to plan and i just want my date so I can sort out invites etc (thought it would be a nice touch for the guys coming with us)

Happy planning xxxxxx

hi, all oct brides, lol.

we booked about two weeks ago we getting married saturday 26th Ocotber ( which we requested) at14:00 pm. no location yet, i suppose we sort that out when we get there, we flying with ba, fligt dates arent out yet tho.

we waiting for our holiday pack to arrive in the post. i am hoping it will tell us all we need to know.

cant believe we are oct 2013 in same hotel. least we can support one another in planning and organising,

my names sam.  i live in peterborouborough uk

Hey ladies! Didn't realise there was replies on this till now! We booked through Thomas Cook too, still no word on our wedding date being confirmed as our contact in TC still hasn't heard anything back from Moon Palace! We haven't even been told anything about a wedding pack .... Will have to mention this at our next meeting at Thomas Cook. We have requested 11 October so fingers crossed we get that date although I'm not too fussed about what date we get married it just makes sense as we arrive on the 7th which is a Monday so that means we'll have the 2nd week to relax etc! Have any of you guys been told about the resort credit? We have been told by TC that we will definitely get it but was just wondering if you guys had been told the same thing? It's great that we're all going to same hotel at same time will be good to hear how your planning goes, hopefully it will all run smoothly!!! xx

Hey Ladies,

We arrive at the Moon Palace on 2nd October and we havent had our wedding date confirmed by Thomas Cook.  I emailed them yesterday and have just received a reply stating that they will be chasing up the hotel tomorrow but wont be able to find out our time until we get to the resort - how rude lol !!!  We have requested either the 8th or 9th so fingers crossed, i want the 2nd week to be relaxing and hoping to visit Xcaret again as it was a fantastic day out..

I think the wedding packs are sent as soon as the hotel confirms the date which is usually 6 - 8 weeks after booking.

I asked specifically about the room credits and have been told we will get the $2500 but if you have a look at the palace resorts site it states that these are now subject to an 11% sales tax (bit like VAT i guess) so whatever you purchase; you will be charged on top but I guess this isnt to much of a problem as you still get a good deal with trips etc.

Sam who did you book through to get a date sooooo quickly???

Its so exciting knowing that there will be others there at the same time as us, we can definately help each other out ( i know i could use it lol) xx

Love

Pip xx