joyce with her assistant melanie is the best wedding planner in Playa Del Carmen. We were married in Playa Del secreto, 20 mins from playa del carmen on august 10, 2015 and joyce was simply amazing to work with. We live in los angeles and we were wanting to get married in Mexico. We did a lot of research on line and decided to go with joyce as our wedding planner. She was amazing. on our first meeting we skyed and then thereafter we corresponded through emails. melanie her assistant even met us at the villa where we planned to have the wedding and walked me through the whole place, also introducing me to the staff. my family and i stayed at the villa for a week prior to our wedding day. they had a mobile phone for us and their numbers saved on the phone and said to call them for anything. one day my family and i wanted to get massages at the villa and we called up melanie and an hour later someone showed up at our villa to give us massages. their service is truly spectacular. it wasn't only about taking care of us on the wedding day and rehearsal dinner but they took care of us the whole time we were in mexico. going back to our wedding joyce managed to get every thing exactly as I wanted it. I would constantly email her and she would always respond quickly, she made planning a destination wedding stress free, especially since i was pregnant and expecting 3 months before our wedding date, looking at buying a home, and even moving homes 3 days before we left to mexico. things went so smoothly from the very beginning. anytime i asked about vendors or things i wanted she would always give us different options with their prices and then we would decide what we wanted. we had a strict budget and she was very respectful of that and stayed within our budget. She knows the city very well and has many options if something doesn't suite your taste. 
 

We arrived in Playa Del Carmen and we met with her a couple of days later. She came and picked us up from our villa and we went around to take care of some final things. joyce and melanie both showed up on the day of our wedding rehearsal dinner and also the day of our wedding and they took care of setting everything up and making it look spectacular, even serving our guests food from the taco buffet (during the rehearsal dinner). they stayed with us right till the end and always managed to stay in the background just making sure that everything went smoothly. our wedding was truly amazing and it was everything i pictured it to be.
She is very professional and seems to truly enjoy what she does. She always responded quickly when I had questions and was simply amazing to work with. If anyone else is planning to get married in Playa Del Carmen, I would HIGHLY recommend joyce as your wedding planner.