I wasn't married at Dreams but we stayed there the whole week before my wedding, and had our Welcome Dinner there.

Overall ~ A- Amazing resort – I am so glad we chose Dreams, most everything was perfect. The staff was so nice, helpful, friendly, fun, etc. They really had fun with our group – I think they liked us because we were always participating in the activities; we played beach volleyball, did water aerobics, tequila tasting, ping pong, etc. With the exception of the front desk staff, I can’t think of a single person we came across that wasn’t extremely friendly.

We weren’t overly happy with the front desk folks. When we checked in we explained that we were getting married that week, and having our WD at Dreams, and do they have a good room for us. We were the first to arrive from our group, with most of Paul’s family checking in a few hours later. We ended up on the bottom floor, corner room, with 2 double beds and a/c that didn’t work that well. Meanwhile, Paul’s parents ended up on the top floor with a king bed and a balcony. They did move us to the 2nd floor after the first night, and we got a king bed – but no balcony. I was fine with it – but it became a joke all week that Paul’s parents got the “honeymoon suite” instead of us (Paul’s parents did offer their room to us). We had them hand out a few OOT bags to the guests that arrived. When we brought down the bags for the guests arriving the next morning, they charged us $2/bag – we paid it, but grumbled about it a little. Then found out that the guests hadn’t got their bags by evening, so we went back and got them, asked for our $$ back, and handed them out ourselves the rest of the week. Not a major deal – but a small frustration.

I have to mention the food – fabulous. Everyone was raving about how good the food was! I ate at Oceana twice, many times at the World Café, and once at El Patio. I never made it to Portofino (adults only restaurant) or the Seaside Grill – but those that did said they were great.
 

Welcome Dinner/Marilu ~ D Other than setting the date, time, location and general theme of my WD with Marilu before arriving at Dreams – I had nothing planned. I let her know multiple times when I was arriving at Dreams, and sent her a few emails asking when we could meet to discuss the details (menu, décor, final numbers, etc.) but I never heard back from her. When I arrived, she never got in touch with me – but I finally just asked where her office was and Paul and I just went to find her, and ended up meeting with her right then. Long story short, she informed me that the location had to change (from the Las Palmas Pool Terrace to the Main Pool). I just had guests pass the word around that the location had changed (grrrrrr). Then when I arrive at 6pm for the cocktail hour (dinner is at 7pm) they are still kind of setting up, and there are no waiters, and the bar is turning away my guests saying that they’re closed. I find the captain (head waiter) and ask him what’s up – he says it starts at 7 – I politely tell him yes, dinner is at 7, cocktail hour is at 6pm. I see Marilu and ask her what’s up. She got the bar open pretty quick, but it was Paul that took all of the plastic wrap off of the appetizers and food that was for the cocktail hour. Then we go to sit for dinner, and we’re short on seats. We ended up bringing another table over and had all of the kids sit there, and made it work – but I was highly irked. And I had emailed her many times about getting a cigar roller – the ONLY “extra” we requested. When I met with her she informed me that she couldn’t find one (really?!), but she could have the woman from the cigar shop at the resort come down to our dinner to sell some cigars. We said that would work out fine (as if we had a choice). Well, this woman never showed up.
 

So basically she didn’t get much right except the food, both the appetizers and dinner – it was really very good, and it was what we ordered. And really, Marilu is nice – but messed up quite a bit for this event. I don’t know if it’s because there was also a wedding that night, or the last minute stuff – but she didn’t impress me at all. Had it been my wedding, I’d have been irate. But there were weddings at Dreams almost every night, and all of the brides seemed very happy – so I don’t want to scare anyone from having their wedding there! Just make sure to clarify details I guess.