We had a destination wedding, and our worst fear was realized when it rained.  We thought we weren't going to get our beach pictures, but Nicola met us the next day and spent his time with us to take beach pictures, even though we hadn't purchased anything from him yet.

We loved the pictures, and even had requests for him after we got back to the states, and he helped us with those.

We had a hard time communicating and connecting before the wedding but that was not that big of a deal.   When we got to the resort, he made plans for our photos and met us for salon pics, group pics, everything.  He was great.