AThe experience was great top to bottom. They had my wife and i fill out a worksheet in which we set the tone for the kind of music we wanted to hear as well as what we didnt want to hear. Then when we got to the resort just prior to our wedding we met with a representative who went over things in deeper detail. She spoke perfect English. She really got a feel for what we wanted our party to be like at the reception and things went off without a hitch. Would def use them again for an experience or recommend them to a friend who is doing a destination wedding.