Cinematic Wedding Riviera Maya Professional Wedding Videography
I had a great experience with Agustin booking our wedding, the price was great and he was very prompt with returning communication via email. He arrived on time and ready to shoot on the day of the wedding. He was very polite professional and friendly the entire time. He advised that I should have the video back in a few weeks and that was my expectations.
Fast forward to almost 2 months after the wedding day we finally received the link to our 5 min. highlight video. This was after I emailed him to find out why I had not received any communication from him about my DVD.The highlight video was amazing and we were very pleased with the quality of the video. We expected to get the actual DVDs in the mail soon after the highlight video.
Fast forward to today and we have yet to get our DVDs. After sending several emails asking on the status of our DVDs, on 1/18/13 Agustin apologized and said they were still working on it. He said that they were behind due to holidays and vacations and he informed me that the DVDs would be sent out on 1/21/13. I have not had any other communication from him since 1/18/13 and I have had to send another follow up email 2 days ago on the status of my DVDs.
Overall I am not concerned with the quality of his work because again as I mentioned the highlight video was amazing! Update** 2/11/13 I received our wedding video today and was very pleased! The hour long video was great to watch and relive our special day. Im glad that Agustin was there to capture everything!!
0 Comments
There are no comments to display.
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now