We recently were on vacation to Cabo San Jose.  This was our first time using Epic as out transportation service to and from the resort.  Out main contact was a young man named Danny.  Their/his service was well beyond our expectation.  He even met us at teh air teminal when departing and personaaly guided us through the departure process.  IMO his service was well beyond the required.  What a great representative EPIC has in this young man.  His treatment of us insures that we will use EPIC from now on.