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Beautiful Wedding Site! Detailed Review of our wedding and our stay at MP. Lots of Pictures.
This is a review of:

Moon Palace Golf & Spa Resort All Inclusive

Detailed Ratings
Accomodation Value:
5.0
Communication:
3.0
General Location:
5.0
Wedding Sites:
5.0
Wedding Value:
5.0
Leigh17

By Leigh17, · 828 Views · 13 Comments

Pros: Great Location, Lots of Wedding Options, Good Food, Complimentary Wedding Package, Very Nice Rooms, Jacuzzi in Room, Great Pools, Lots of Food Options
Cons: Bad/Slow communication with Wedding Coordinator (until you arrive)

Moon Palace Wedding Review – July 2, 2010

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OVERVIEW:

Host Resort: Moon Palace Golf & Spa Resort

Room Block: Sunrise Side

Wedding Date/Time: Friday, July 2, 2010 / 11:00 am

Miami Coordinator – Lisa Lizano, Geraldine Flores

Mexico Wedding Coordinator – Angelica Martinez Mauricio (On-Site Assistant: Mimi)

Wedding Package - Complimentary

Welcome Dinner: Arrecifes Restaurant (Nizuc Side) 6:00pm, Mon., June 28

Rehearsal Dinner: Art Terrace (Terrace of La Gondola – Sunrise Side) 6:00 pm, Thurs., July 1

Ceremony: Tucan Gazebo (Nizuc Side – but closer to Grand shuttle stop), 11:00am, Fri, July 2

Minister: Jorge Pinto

Photographer: Moon Palace Photographer (not David Pena), Photo Package E

Cocktail Hour: Tucan Terrace (next to the Tucan Gazebo), 11:30-12:30pm, Fri, July 2

Reception: Aqua Ballroom (Nizuc Side), 1-4 pm, Fri, July 2

Goodbye Brunch: Art Terrace (Terrace of La Gondola Restaurant – Sunrise Side), 9-11am, Sun, July 4
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Photos: www.manninganzwedding.shutterfly.com(most of the pictures in this review are not the professional pictures, but there is an album labeled “Wedding Day Professional Photos” on our Shutterfly page where you can view our MP photographer’s work)
 


OVERALL EXPERIENCE:

It was a dream wedding.  Once we were there everything worked out great.  I didn’t have much communication with my WC before arriving, but she was completely on top of things once I arrived.  Many of my guests commented that it was the most beautiful (& fun) wedding they had ever been to.  I only got engaged in mid-March of this year & was able to plan a beautiful wedding in just over 3 months thanks to MP & especially thanks to everyone on this forum.  I was so lucky to find this forum the first week I was engaged.  The information I found on this site was invaluable, and I hope my review can help others make their dream wedding come true.

 

My parents are members of Palace Resorts, & my family & I love to play golf, so MP was an easy choice for us.  I couldn’t imagine a better wedding.  Good luck to all future MP brides, and if you’re still looking at resorts to host your wedding, I highly recommend MP.

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MIAMI COORDINATOR:

As soon as we were engaged, I contacted the Palace Resorts Miami office to book my wedding.  We chose Moon Palace because my parents are members.  I had been to Moon Palace once before and Aventura (very similar to Moon Palace) once before.

 

The central Miami wedding office connected me to Lisa Lizano, the Miami coordinator in charge of member weddings.  I kept getting her voicemail & a few days later she called back & left an email address.  From then on, my only contact with anyone at MP or the Miami office was via email.  Email is definitely the best way to correspond with everyone at Palace Resorts. 

 

I initially chose a December wedding date, but after considering how much more the rates were the week between Christmas and New Year’s (& how many fewer people would be able to go at that time & spend that amount of money), I changed the plan and picked a summer date.  There wasn’t a lot of availability on the summer dates we were considering since it was just over 3 months away, but we settled on an 11:00 wedding on a Friday. 

 

The Miami coordinator, Lisa Lizano, sent us a contract (I originally chose a color package & had to pay 50% down).  We signed the contract, sent it back & our date was reserved (& then signed a new one when we switched to the free package—we didn’t get our money refunded from the original contract until we were at the resort—it was subtracted from the total for the extras for my wedding).  The contract stated all the perks that we would get with room bookings (described below).  My goal was to reach 75 nights and get unlimited events, and we were able to get to that level with some to spare. 

 

For the few weeks I worked exclusively with Lisa, her email responses were very prompt, & she helped get all my guests booked (I put her contact info on my STDs & the guests contacted her directly).  As long as my guests communicated with Lisa by email, her responses were very timely.  One of my guests was so impressed with her service that she sent Lisa a gift.  As part of my parents’ membership, Lisa booked two Presidential suites for my family.  During this time she also asked me which side of the resort we wanted to be on.  My family & I have always stayed on the Sunrise side, so we chose that side again. 

 

A week or two after our first contact, Lisa put me in contact with Angelica (our onsite WC) since we were already just 90 days out from our wedding date.  Quick answers to questions were a thing of the past once I was assigned my on-site WC (although the Miami office did still help me with booking questions and issues after that time).  I've attached a file containing all the questions/answers between me and Angelica (my on-site coordinator).

 

 

 

WC Question Summary.doc 924k .doc file

 

 

 

In mid-May, one of my emails to Lisa was answered by Geraldine instead of Lisa.  I asked if Lisa was just out of town or if she had left & no explanation was ever given, but I never heard from Lisa again.  Geraldine was not as responsive as Lisa, but I always got an answer within a couple of days.  (A few weeks ago I sent Geraldine yet another email about getting a refund for our 7 nights, and she told me Lisa had returned & she would handle the refund.  I still have not received the refund for the 7 comp nights).  But Lisa now tells me “the check is in the mail” (but that was over 2 weeks ago).

 

Overall, once I had an email address for the coordinator, I had a good experience with the Miami coordinators. 

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CONTRACT PERKS:

5-9 rooms or 15 room nights= 1 cocktail (function areas are assigned upon availability with the onsite wedding planner and confirmed upon arrival)

10-19 rooms or 30 room nights
= 2 nights comp + 1 cocktail (function areas area assigned upon availability with the onsite wedding planner and confirmed upon arrival)

20-24 rooms or 60 room nights = 4 comp nights + 1 private function

25 + rooms or 75 room nights= 7 comp nights  + unlimited private function + one room upgrade  for the bride and groom to the next available room category

 

We reached 75 room nights since most of our family stayed 7 nights.  We ended up having 36 guests plus the two of us.  34 of us stayed at Moon Palace, 2 stayed at Aventura (their nights counted towards our 75 nights), and 2 stayed off-site at a non-Palace resort. 

 

We used the unlimited events to have a private rehearsal dinner, a cocktail hour, a private reception and a farewell breakfast.

 

We chose not to upgrade to the Concierge level since they do not have concierge level rooms on the Sunrise side & we wanted to be near our friends and family.

 

As for the 7 comp nights, we had to pay for our room and are currently waiting on the refund.  They won’t comp the room nights until after you return.


ROOM BLOCK:

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Sunrise Side (above)

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Grand Side (above)

 

We prefer the Sunrise side because of the larger lobby bar area.  But it is on the far side of the resort, & Nizuc is more centrally located.  The Grand side has a completely different look & feel.  One of my guests stayed on the Nizuc side, and I had him show me his room for comparison.  The only real difference was that Sunrise rooms have hammocks on the balconies & Nizuc rooms do not.  They were almost identical on the inside.  However, I’m pretty sure that if any of your guests want double beds in their room, they will have to stay on the Sunrise side since I don’t think the Nizuc side has rooms with double beds.

 

Member prices are set and only vary based on the time of the year, so there was no haggling over prices and I never considered using a travel agent to book rooms.

 

We blocked 20 rooms from June 27 – July 4. People could reserve as little or as much as they wanted within that time frame.  The unreserved rooms were released 2 months before the wedding, but we had guests book after that point and guests that chose to stay beyond July 4th, and no one had an issue getting a room for their dates (& all of their nights counted towards our 75 night room count).

 

Every room has a Jacuzzi in it and a tiled shower.  Each room also has a mini-fridge with drinks in it (that is restocked every day) as well as a hard liquor cabinet in each room. The rooms also have a digital safe.  I put our passports, jewelry, laptop & other valuables in there when we weren’t in the room.  The rooms also have wireless internet. 

 

The toiletries included in the room are (thought this could be helpful for those planning OOT bags):

  • Vanity Kit (which includes a few q-tips, cotton balls & mini nail file)
  • Soap
  • Sewing Kit
  • Shower Cap
  • Shoe Shiner
  • Large Bottles of Lotion, Shampoo, Conditioner & Bubble Bath (pictured)

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We didn’t get the turn down service every night—sometimes we were still in the room when they came by for it & sometimes we accidentally left the do not disturb sign on after we left the room, but one night we were treated to a nice dessert surprise from the turn down service when we came back to our room.

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DEPOSIT:

Upon booking, each guest (including us) had to put down a 50% deposit.  However, it was completely refundable up until the day we left.  One of my guests did pay the full amount early & then decided to stay off-site (she had points for free nights at Marriott), and her money was fully refunded. 

 

Two months before our departure date, the other 50% was due (it was also still fully refundable for any reason up until the day we left).  I don’t know if this is typical or a perk of membership, but it was a nice benefit that one guest (as described above) did use.


AIR TRAVEL:

We flew Continental from Houston.  At first I had arranged a group rate through their group rate department & when they gave me the price it wasn’t the cheapest fare available (but they were better flight times).  But a week after I got the quote, airfare had skyrocketed and the group rate was better than any rate I could get online by a few hundred dollars.  They held the group rate for us (with no money down for a couple weeks), then 2 months before our departure date we had to put $50/ticket down on each slot we wanted to hold (but the $50 was fully refundable if we decided not to use the group rate), and then 1 month before departure we would have had to give names & full payment for the tickets.

 

I had a block of 20 tickets (& they even let you have some people depart or arrive on different dates so long as one leg of the flights overlaps with the main group).  The flexibility was amazing.  If you plan on using Continental & will be having at least 10 people traveling together, I highly suggest contacting Continental for a group rate.

 

However, I kept checking ticket prices & a few days before the one month prior deadline, the flight prices plummeted & I was able to save about $60 per ticket from the group rate.   I booked everyone (1 or 2 tickets at a time) on the cheaper flights.  It was a pain, but it saved a lot of money in the end.  I couldn’t book everyone at once because the website kept telling me “only 1 (or 2) tickets remaining at this price.”  But I just kept booking, and it kept giving me the same price.

 

As for baggage fees on Continental, the first bag is free for travel to Mexico (each additional bag is $30 or $27 if paid ahead of time).  I had hoped that since I have a Continental credit card that gets me my first bag free on domestic flights, I would be able to get a second bag free on a flight to Mexico.  I couldn’t talk them into that.  I also couldn’t talk the ticket agent into a free bag since it was my wedding.  In the end, I had to pay for both of my extra suitcases (one was golf clubs & one was wedding stuff).  I also had three carry-ons (in addition to my wedding dress) & passed the extra carry-ons out among my friends and family that were flying with me.  The extra carry-ons saved me the expense of another extra suitcase.  Continental gave me no trouble for carrying on my wedding dress and another carry-on.  And my dress got an entire overhead compartment to itself on the flights to and from Cancun.

 

Overall, I had a good experience flying on Continental.


Customs:

I was so worried about going through customs with all of our stuff!!! I was very prepared with receipts of OOT bag contents in each suitcase. I took 140 cups of rose petals with me (spread out among different suitcases & in a number of different ziplock bags) and was super worried that they would be confiscated.  My dad isn’t very patient & so we didn’t have all our luggage sorted out when we went through customs.  I went through customs with my parents, and we got a red light.  However, since we didn’t have all my suitcases with us (someone else in our group ended up with my suitcases with the rose petals), the suitcases that were searched were all cleared.  However, the search was so cursory, that I don’t think they would have found the petals even if my suitcases had been searched.  No one else in our group was stopped so everything made it through without incident.

 

As my bags went through the machine the lady asked me how much all of my wedding gifts were worth and I said $200 because I thought that I read somewhere that $300 was the limit. She said ok and then I hit the green light so my bags weren’t checked. Thank goodness!!

 

 

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ARRIVAL/TRANSPORTATION (SUNDAY, JUNE 27):

We arrived in Cancun Sunday morning.  All of us that arrived on Sunday were staying 7 nights so our transportation to the resort was included (I’m not sure if this normal or a benefit of being a Palace resort member).  We had to wait 15 minutes or so, but they got us a bus that could hold all 18 of us & our luggage (which was a lot).  I was very pleased that they were able to fit us all into one bus.  The other times I’ve been to Palace Resorts we’ve been shuttled to the hotel in a van that held about 8-10 people (& I was worried they wouldn’t have enough vans available at the airport to hold all of us & our luggage).  The bus that fit all of us was a pleasant surprise.


SUNDAY – CHECK-IN:

We checked in upstairs at the Members desk.  There were snacks waiting and bartenders serving drinks.  We had chosen to stay on the Sunrise side as my family prefers that bar area.  Next time I go I think I will still stay on the Sunrise side, but I will request to be in a building closer to the Nizuc side.  All of us that checked in on Sunday were put in the Pinata/Playa building which is the second to last building on the property.  I used my GPS watch to measure the distance (walking along the shoreline) from our room to the first pool on the Grand side & it was exactly 1 mile.  There are lobby to lobby shuttles that run all the time, but I mainly walked between the different parts of the resort which made for some long walks.  Because of our building location, it was a little bit of a walk for us to even get to the Sunrise pools or Sunrise Lobby.  Some of my guests that checked in later in the week got rooms closer to the lobby and pools.  I would definitely try to request a specific building next time & not just a side of the resort.

 

Check-in went pretty smoothly except that I was a little upset that some of my guests got better rooms than me and DH.  I would have preferred to be on the top floor with a better view (which some of my guests got), so next time I go I’ll just remember to request the top floor.   We arrived before the official check-in time (3 pm), but all of our rooms were ready with the exception of the two Presidential Suites.


OOT BAGS:

Everything that I put in my OOT bags can be found here:

http://www.bestdestinationwedding.com/forum/thread/59940/oot-bags-complete-lots-of-pictures

The guests loved them & were very appreciative & surprised to receive them.  I had them partially assembled before arriving.  The survival kits with the medicines and sunscreen, etc. were already complete, and then most of the other extras (like gum, room key holders, bath loofah, cards, etc) were divided into ziplock bags to be emptied out into each couples’ bag upon arrival.  The cups & brochures were packed wherever they would fit & were easy enough to just place in each bag when we got there.  I had already rolled all the pashminas & put the tags on them, and since I had a few different colors, I just brought a list of what color I wanted to give to each woman, so I wouldn’t have to think about that upon arrival.  I would have never had enough time on the day we arrived to get them put together if most of the stuff hadn’t already been divided.

 

I would say the most used items were: the bags themselves, the key holders (many people—including me--just used the wrist holder to attach the key holder & key to the handle of the bag, it saved you having to dig through your bag for your key everytime), the lip balm, the band-aids & the sunscreen. 


RESORT PROMOTION:

When we booked the Palace Passport promotion was in place which would give us unlimited free tours and discounts at golf & spa.

 

Lucky for us, before we left Palace had switched over to the $1500/$750 Vacation Dollar promotion.  We loved the new promotion because we had lots of golfers in our group and the $300/$150 at the spa/salon was nice too.  Most of us that stayed 7 nights did two tours and many of us played golf 2 or 3 times.  We had no problem staying under the $1500/$750 limit (except for spa treatments—but that was just because of the $300/$150 limit there).

 

My DH & I used our $1500 Vacation Dollars for: 3 full price rounds of golf, 1 twilight round (after 1 pm) of golf, 2 club rentals for my DH, 2 zipling tours, 2 Tulum trips, my hairstyle & makeup, & a 50 minute massage.  We didn’t spend a dime on any of that & used almost every bit of our $1500 Vacation Dollars.  WE LOVED THE VACATION DOLLAR PROMOTION & took full advantage of it!


SUNDAY – BOOKING SPA AND TOURS:

While we were checking in, a woman approached us and told us that a meeting was set up for us that afternoon to arrange tours.  (This scheduled meeting also might be a Palace Membership thing—I’m not sure.)  We arranged for all of us to meet in the lounge with our rep at 4 that afternoon.  The rep sat us down & talked about the tours that were included.  For the most part, we knew which tours we wanted to do so we began booking.  This process can take a while (especially since we were a large group).  Every tour has to be booked one room at a time.  One of the Tulum tours we wanted was booked, but they had added an extra day for the Tulum tours so we just changed the day we planned to go.  Other than that one day change, I don’t think anyone in our group had any other problems booking the tours they wanted.  We were able to book our tours for Tuesday & Wednesday (relatively early in the week).  The spa booking did not go as smoothly.

 

We were directed to the spa booking desk and after waiting a while for someone to help us, we all began booking spa appointments for the week.  What I learned from this is that so long as the $1500 Vacation Dollar promotion is going on, YOU SHOULD BOOK YOUR SPA APPOINTMENTS BEFORE ARRIVING.  With every room getting $150 or $300 for the spa, the spa appointments were all booked for the beginning of the week.  Thursday & Saturday were the only days available for our group (& we were booking on Sunday!).  For the most part everyone was able to use their allotted Vacation Dollars for the spa, but there were not a lot of options for times.  To give you an idea of what you can get for the $150 or $300 that can be allotted to spa treatments: all 50 minute massages are $119, all 80 minute massages are $189 & couples massages are $301.  As Members (& members’ guests) staying 7 nights, each room also received (2) free manicures, (2) free pedicure & (2) free 25 minute back massages.  Some people in my group were not able to get all of their free services booked since there were so few appointments available.  I had planned to use my DH’s free back massage sometime early in the week (since he doesn’t like massages), but since there were only 2 days available to book massages on, I had to waste one free massage.

 

The booking process for tours & spa treatments is definitely not fast, but it is necessary and I suggest you get it out of the way on the day you arrive (or ahead of time if possible) so you don’t waste any more of your vacation on this than absolutely necessary.
 

As for the selling of timeshares/memberships, I was hassled less this trip than ever before.  The woman we met with to book tours asked my dad (the Member in our group) if any of his guests would be interested in talking about a membership, he said “no” and she left us all alone.  I don’t think anyone was approached again.


COORDINATOR MEETING (Monday Afternoon):

We wanted to play golf Monday morning, so we arranged for our WC meeting to be Monday afternoon at 3.  We brought the WC an entire suitcase of decorations, etc.  The meeting is in the Nizuc lobby in the Weddings office.  We were having a symbolic ceremony only, so the only paperwork we needed to bring to the meeting were our passports. 

 

The meeting ran very smoothly.  It lasted an hour or less.  In the suitcase I brought her: our cake serving set, the rose petals for decoration & for throwing, votive holders, candles (for indoor events), LED candles (for outdoor events), table runners, chair ties, our toasting flutes, shells for decoration, fans for the ceremony with our programs tied on, guest book & pen, CD of music for the ceremony & décor for our farewell breakfast.  She would also need my IPod for the reception music, but I just brought that with me on the wedding day & gave it to her then since I wanted to use it between Monday & Friday.

 

I made a list of how & when each item I brought was to be used, & I also brought her a couple of photos showing examples of how I wanted the tables decorated for each event.  I showed her each item, & we talked through each event.  She took notes on how everything was to be setup.  We confirmed times and locations, and she pointed out all the locations on a resort map.  We also confirmed all the menus, flowers, & other selections I had made for all the events.  She had a record of every decision I had made through email and she asked if I wanted to add any other extras.

 

We finalized guest passes at this meeting & they were just added to the wedding total.  Afterwards, I found out that 2 guests whom I thought were staying off-site were actually staying at MP, and once I told my WC, she subtracted the total from our bill & the bill I got at checkout was correct. 

 

We also finalized our Honeymooners’ Breakfast menu & time at this meeting.  Unfortunately, I can’t review the breakfast because on the morning after our wedding I forgot about the breakfast!  I had a spa appointment booked that morning & golf in the afternoon.  I woke up early and since my MOH was going to the spa with me later in the morning, I called her to see if she wanted to go get breakfast before our spa appointments.  I left & didn’t even think about the breakfast until we were eating lunch at the spa side before golf & my aunt ordered a mimosa.  All of a sudden it hit me that I was supposed to have a mimosa (& a huge breakfast) that morning.  I found out later that my DH was just leaving the room (for his own breakfast) when the breakfast was delivered.  He said he ate as much as he could & he saved me some of the cheese & fruit in the mini-fridge.  I couldn’t believe I missed it.  I just never thought about it again after we booked it on Monday.  Oh, well!

 

The WC had a large book of all the flowers, etc. to look through, but since we had already made all our selections, I didn’t flip through the book to see how many more options there were than what they send you.  But it was a rather large book, so I’m sure there are far more options than they seem to offer over email.  The only thing we did add at the meeting were 2 arrangements for the judge’s table & to use again at the reception on the cake table.  I had brought a picture from a review from this site & asked if we could have an arrangement like the picture.  She showed me the closest thing to it in the book & we selected the arrangement and asked for it to be done in hot pink.

 

For the ceremony, she took a piece of paper and drew out how everyone would process in & recess out.  She also had me write down which song (from my CD) should be played for each part of the ceremony.  She asked about who would be introducing us at the reception, how the tables would be set up there (I didn’t have a seating chart but we did have a table set up just for the 2 of us) & in what order we wanted things to happen at the reception.  She told me that she or her assistant would be at every event we had scheduled to make sure everything was running smoothly.  I left the meeting feeling very confident that everything would be handled just as I wanted.  She told me what time her assistant would be at my room on the wedding day (actually my parents’ room since I slept on their couch in the suite the night before the wedding).  We would take a golf cart to the convention center where we would meet up with the horse carriage.  We also discussed how the guests (& groom) would get to the ceremony—they took the lobby to lobby shuttle over to the grand side.  The Grand side shuttle stop is very close to the Tucan Gazebo (even though the Tucan Gazebo is technically on the Nizuc side).

 

After we were finished discussing the details, she showed us where in the Nizuc lobby the Aqua Ballroom (our reception site) was located.  We took a quick peek inside (it was being set up for another wedding) to get an idea of how it would look for our reception.   After our meeting, she directed us to the Honeymooner’s Desk in the Nizuc Lobby (I think there’s a Honeymooner’s Desk in both lobbies).  We arranged our Honeymooner’s Dinner (at Arrecifes—I think that was the only choice) & picked up our Honeymooner’s t-shirts.

 

Here is how our costs broke down:

2 Flower Centerpieces: $90

Horse Carriage: $130

Mexican Trio (for cocktail hour): $439

Audiovisual Services (we used our ipod): $385

Photo Package E: $820 (we chose this package b/c we wanted 2 extra hours of photography at the reception)

DVD (of ceremony): $377

Day Passes: $86/each (we needed 2)

Shipping for photos/dvd: $65

Upgrade Cake: $280

Event Set Up: $60 (this was the only surprise charge when we got to the meeting—however, for all the work they do for all of the different events $60 seems more than reasonable)  It’s a flat fee for the set up for all events.

 

GRAND TOTAL: $2,818 (a great price for an AMAZING wedding) (also the money that we had paid up front when we had originally chosen the Amber package was subtracted from the amount we owed—it was already taken into account when I received the bill at the WC meeting)


WELCOME DINNER (MONDAY NIGHT) (22 GUESTS):

Location: Arrecifes (it was supposed to be on the terrace but because of the extreme winds we ended up inside)

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We used the included dinner (at restaurant up to 35 people) in the free wedding package for the welcome dinner.   I kept trying to find different places for our Welcome Dinner since the last time we had been to MP, my group generally had not been that happy with the food at Arrecifes.  I asked the WC for different restaurants, but since we had more than 10 people, the only other options she would give me were Palapa Barracuda, Bugambilia, Gondola or Palapa Fragata.  None of those were my top choices, so I finally gave in & settled on Arrecifes.  I’M SO GLAD I DID!  We all loved it this time.  The food was great.  Not all of the meat was great, but there are so many choices that everyone found a few types they liked.  The salad bar is huge and very good as well.

 

At first I was disappointed that the wind forced us to be set up inside, but I think everyone was happy to be inside.  If I were given the choice again (at the same time of year), I would choose to be set up inside.   It would have been warm outside even with the ocean breeze.  As you can see from the pictures, they had 2 places set at the head of the table for me and my DH & then one long table for all of our guests.   There was a partial wall dividing us from most of the restaurant so we all felt like we had a private party.


REHEARSAL DINNER (THURSDAY NIGHT) (33 GUESTS):

Location: Art Terrace (just outside of La Gondola restaurant in the Sunrise Lobby), 6pm

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This event was to be held on the Fragatta Terrace, but there was some sort of conflict so my WC asked if we could move it to the Art Terrace.  The location was great.  I think it still would have been pretty hot at 6pm in an unshaded area, so we definitely appreciated the shade and the setup looked great on this terrace.

We had the Italian buffet, and it was some of the best food we had on the trip.  The table decorations were set up just as I had asked plus an added bonus of some hurricane candles which my WC added on her own at no charge.


WEDDING DAY (FRIDAY):
Since my wedding was at 11:00 am, I had to get my salon appointments as early as possible.  I requested appointments at the Sunrise salon since that was closest to our rooms.  My bridesmaids & I met at Bugambilias in the Sunrise lobby for breakfast (I knew my DH wouldn’t be going to breakfast so there was no chance of running into him), and at 8:00 am my two bridesmaids and I went to the salon for our appointments.  We all had our hair done.  I had requested Alberto & he did a great job on both my hair & makeup.  My bridesmaids had other stylists do their hair, & they were both happy with their hair as well.  The hair appointments were scheduled for 80 minutes & they took about that long.  Alberto started on my makeup right after he finished my hair.  It was schedule to last 50 minutes, and I think it was just a little shorter than that.  I brought some of my own MAC makeup & Alberto used that plus some of the salon’s makeup as well.  I brought pictures of how my hair/makeup had been done for my bridal portraits, so he would have some idea of what I was looking for.  I think my makeup turned out better here than it had when I had it done at MAC.

 

My bridesmaids didn’t have their makeup done so they went back to their rooms to finish getting ready while I had my makeup done.  It was around 10:30 am by the time my makeup was finished.  I had a slight fear that I might run into my fiancé since he would be heading to the lobby around that time to take the lobby to lobby shuttle with all our guests, but luckily I missed him.  I did bring a small electric fan with me to keep me cool on the walk back to my parents’ room.  It was already hot by that time, but I managed not to sweat (yet!).  I had just arrived in my parents’ suite when the WC assistant knocked on the door to pick me up.  I didn’t even have my dress on yet.  My dad and my MOH were in the room with me to help me finish getting ready and the WC assistant had to help some with the dress too.  She brought me my flowers which were gorgeous (I used the free bouquet of hot pink roses). 

 

I gave the WC my ipod which had the music for the reception.  The four of us took the golf cart to the convention center where the horse carriage was waiting.  My dad & I got in the carriage & the assistant WC and my MOH took the golf cart to the gazebo.  It was a VERY LONG carriage ride from the convention center to the Tucan Gazebo.  I definitely got my money’s worth on that.  Finally, we got near the gazebo & stopped just out of sight until the driver got the call that the WC was ready for us to make our entrance.

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MUSIC: 

We provided the ceremony music CD to the WC at our meting.  We just had the CD player (controlled by the WC) play our music at the ceremony.  All of the transitions between songs seemed smooth to me.  Here was our ceremony playlist:

1. Trumpet Tune (while guests were getting seated)

2. Jesu, Joy of Man (moms walking down the aisle)

3. Canon in D (bridal party walking down aisle)

4. You’re So Cool-Hans Zimmer (Carriage arrival)

5. Bridal Chorus (bride walking down aisle)

6. Wedding March (for the kiss)

7. Hornpipe (Recessional)

 

I’m not sure all the songs were played, but I wanted to make sure we didn’t run out of music & we didn’t.


LEGAL VS. SYMBOLIC CEREMONY:

We did the Symbolic Ceremony.  Our main reason for choosing this was to not have to worry about getting a copy of our marriage certificate if we should ever need one in the future.  I would much rather deal with my local county’s office than to have to deal with the Mexican government.  The other reasons for choosing the symbolic ceremony were: (1) you don’t have to pay any extra fees, (2) you don’t have to worry with all the extra paperwork, & (3) you don’t have to have your blood drawn in Mexico. 

 

The only part that bothered me about the symbolic ceremony was the fact that I thought we would have to get married before our trip, & I felt kind of weird about secretly being married before our Mexico wedding.  However, I noticed in some of the paperwork MP sent us that it said it was the couple’s responsibility (if having a symbolic ceremony) to get married pre or post travel.  That statement contradicts the other statements on their paperwork that say you have to bring your passport & marriage certificate to have a symbolic ceremony.  I asked my WC if it would be okay for us to get married after we returned home from Mexico.  She said (in an email) it wasn’t a problem.  I printed out that email (for proof if necessary), and we did not get married beforehand (although we had applied for our license in Texas so we could get married as soon as we got back).  When we got to our WC meeting the woman at the front desk asked for our passports & marriage license.  I said we only had our passports, she said okay, & nothing was ever said again about the fact that we weren’t married.


FLOWERS:

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13 Comments


This review was incredibly helpful! I was totally in the dark, in terms of what to expect...your review gave great advice. Thank you!

 

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Wow, I cant thank you enough for your detailed and informative review of Moon Palace. I have been trying to decide between seven different hotels for the longest time and after reading your review i have made my decision!!! Thanks so much!!!

 

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