Cancun Palace All Inclusive
I went online and booked the Cancun Palace Resort for our daughter's wedding. It was scary because the website left a lot of questions in our minds. Our Miami Reservationist, Yesenia Soler, was very efficient with the bookings, website info etc. At two months prior to the wedding, we were assigned a wedding coordinator...Cintya Ortiz. While Cintya was very quick to respond to our email inquiries and phone requests, we were still a bit shakey amd thought we would have to be sure to oversee every detail.
We arrived a couple of days prior to the wedding thinking that we would need a few days to check-up on everything. Instead, we played and took tours. The resort is not only incredibly beautiful but the staff is the best we have ever had at any resort anywhere the in the world! The staff ALL smiled constantly to the point that the guests all wore smiles as well. They all spoke English perfectly. So well that they were able to joke with guests, respond to quirky requests and even remember what our favorite drinks were! When someone wanted to play beach volleyball...the staff filled in and played. When someone was using a wet towel...someone immediately brought over a dry one. We can not possibly say enough about how wonderful the staff are at the Cancun Palace.
As for the wedding? Our daughter and her husband agreed.....it was beyond any of their wildest dreams! It was absolutely flawless. Cintya complied with all our requests and MORE! She asked us a few questions to be sure things were to our liking but just took charge of everything. She had an amazing staff that immediately responded to her requests as well. All while smiling. Not phoney smiles but we actually felt like they were all genuinely happy doing what they were doing.
The bridal boquet was far more beautiful than even the picture we had sent to Cintya. The beach wedding area, huppa decor (we added ribbons and orchids), aisle sea shell edging, chair trim(ribbons and orchids), beach cocktail chairs and tables decorated with shells, etc. were all decorated exactly as we asked for and setup well in advance of the ceremony so that there was never an ounce of stress. The champagne toast and cocktail hour on the beach was beautiful and the food was delicious.
Her reception was held on the infinity terrace between the pool and the sea. The flowers on tables were exactly as in the photos we sent. The cake was exactly as in the photo we sent AND was really delicious! The food service was wonderful and LOTS of food. The bartenders were attentive. The table setup and decorations we asked for (some of which we brought down with us) were placed perfectly at each place setting. The dance area was a perfect size for our group and when the music started we looked up at the resort and saw all the room balconies filled with people dancing to our music!
I can not possible give a higher recommendation to the Cancun Palace, their incredible staff and our wedding Coordinator, Cintya Ortiz. All our guests (as well as other resort guests) agreed. It was the most beautiful wedding they had ever seen.
Thank you CANCUN PALACE RESORT!
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