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Destination Wedding Resort Reviews
NOW Jade Riviera Cancun

Ratings Distribution

50%
39%
11%
0%
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Detailed Ratings

Accommodation Value
Communication
General Location
Wedding Sites
Wedding Value
(Rated 4.5 stars with 54 reviews)
Rated #3 of 84 Riveria Maya Corridor on BDW
About:

Now Riviera Cancun Resort & Spa All Inclusive 
Unidad 26, Puerto Morelos, 77580

This design property is situated near a Puerto Morelos beach. Area attractions include Crococun Zoo. 

NH Riviera Cancun All Inclusive has a private beach, a tennis court, an outdoor pool, a spa tub, and a steam room. NH Riviera Cancun All Inclusive features a full service spa. 

Business amenities include a business center, wireless Internet access (surcharge), and meeting rooms for small groups. Event facilities include conference rooms. Guest parking is complimentary. The staff can arrange tour/ticket assistance and wedding services. Additional amenities include a fitness facility, a children's pool, and valet parking. 

Amenities featured in guestrooms include air conditioning, coffee/tea makers, and minibars. Business friendly amenities include wireless Internet access (surcharge), desks, and direct dial phones. Complimentary bottled water is provided. Bathrooms feature jetted tubs, separate bathtubs and showers, and bathrobes. All guestrooms at NH Riviera Cancun All Inclusive are non smoking. Notifications:Guests must be at least 18 years old to check in at this property. Additional fees and deposits may be charged by the property at time of service, check in, or check out.

The preferred airport for NH Riviera Cancun All Inclusive is Cancun, Quintana Roo (CUN Cancun Intl.) 23 km / 14.3 mi. Distances are calculated in a straight line from the property’s location to the point of interest or airport and may not reflect actual travel distance. Distances are displayed to the nearest 0. 1 mile and kilometre.

Member Reviews

Carolzinha18

By Carolzinha18, · 7 Comments

Pros: Hotel, food, staff, spa
As all the brides in this post, I also had an amazing time while getting married at Now Jade Cancun on May 12, 2013. I will say the "bad little things" first, since they are few compared to the wonderful ones! - They did not "make my room" on the day of the wedding, so when we came back to get changed , the bed was not made etc...very frustrating - The hair and make up took longer than expected, so we didn't have time to take nice pics with the bridesmaid while getting ready, since I ha
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Pros: Great decor, good food, amazing wedding planners
Cons: Could have used another pool :)
First, I just want to say that our wedding day (Thurs, April 18) was perfect!  I don't think I could have asked for anything more.  I am SO glad we chose the Now Jade for our wedding, we couldn't have been happier with both the resort itself and the wedding.  Sorry in advance for how long this is!   Arrival : I would say this was one of the only downsides to the trip.  The check in only has about four desks, and when we arrived with almost 30 people, it seemed pretty disorganized even thou
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Pros: Almost Everything!
Cons: A few small things listed below, but nothing to make you not choose Now Jade!
Now Jade The resort itself was very clean and well kept.  It is a slightly smaller in comparison to some of the other resorts in the area, but I liked this fact as it was easy to locate guests and for everyone to hang out with one another.  The room service was kind of hit and miss but not a big deal.  We started on the non-preferred side in a family suite as we had our three children with us which was great- it was two adjoining suites so we still had our privacy while our kids had their fre
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Pros: Beautiful Resort, Wonderful Wedding Staff
Cons: None
Here is my review from my wedding at NOW Jade on January 22nd, 2013.  Sorry it has taken me soo long to post this, but my pregnancy has gotten in the way J  We had a beautiful day and lucked out that we were the only wedding that day.  My review is kind of long but I want to give you the most information I can.  I was 4 ½ months pregnant when we were there and also have a 2 year old daughter so I can’t really give you great reviews of the bars or drinks but I can tell you about everything else.
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Canada05

By Canada05, · 8 Comments

Pros: pretty much everything!
Cons: the resort's photographer
So we just returned from our week at Now Jade for our Wedding. It was a gorgeous wedding, exactly how we wanted it! I'm going to try to be pretty detailed because I've read some of the forums and there seems to be a lot of confusion out there. I know others have said it before too but, DON'T WORRY! It really will all turn out perfect!! We had 61 people including FI and myself and were there from March 31 to April 7th with the wedding on the April 2nd. We chose the Divine package with pergo
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mic813

By mic813, · 15 Comments

Pros: Wedding staff are pro's, beautiful resort
Cons: Communication prior to arrival
Now Jade Wedding Review March 9, 2013 Diving Wedding Package Beach Ceremony, Mix Beach Bar, Bamboo Room Reception 29 guests             First of all my wedding was everything I imagined and wanted it to be and more.  Pilar and her staff are fabulous.  As a bride, in the months before your wedding you try and think of every detail to make it perfect but all of those details won’t matter the day of.  The day went so fast and the staff was so great, I couldn’t i
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Mlite83

By Mlite83, · 12 Comments

Pros: Wedding planners, Rooms, Food, Entertainment, Cleanliness, Entire Staff
Cons: some tropical view rooms face construction, "free" golf has additional fees
We had an AMAZING time at Now Jade for our wedding week Feb 6 - 13, 2013. We travelled with a group of 35, departing from Toronto through Canjet (subsidiary of Air Transit). The airline was great with us - as Bride and Groom we got a lot of perks such as an extra 10 kg of luggage each, priority check-in and boarding and a reserved overhead bin for the wedding gown (which did not count as my carry-on). They put a little Wedding Bells sticker on our tickets so everyone was super helpful and offeri
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JillianFrances

By JillianFrances, · 4 Comments

Pros: location, ceremony privacy, value, flexibility, food, music, wedding planners
Cons: construction next door
Hello Ladies,   My now husband and I were married in a symbolic ceremony at NOW Jade on Saturday February 2nd. I will write more details below, but in summary, we were extremely pleased with our experience, and we would recommend this resort to anyone. All of our guests had a fabulous time.   Wedding Date: 2/2/13 Number of Guests: 53 for the wedding (including us), 6 guests stayed at another resort Ceremony Location: Pergola at 5:00 Cocktail Hour Location: Blue Mix Bar at 6:
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chantal09

By chantal09, · 11 Comments

Pros: Wedding planners, friendly staff, rooms, wedding loccations
Cons: waits sometimes at restaurants
My Husband and I arrived at the NOW jade on January 14 for our wedding on the 17th. For all future brides planning, I recommend to try and plan your wedding close to the beginning of the trip so you can truly relax and enjoy.     Check in/Rooms As part of the divine wedding package you are automatically upgraded to the preferred side of the resort. We were not given champagne or towels upon arriving as we came at the same time as a large bus, but I saw them doing this throughout the
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Dana Mendez

By Dana Mendez, · 10 Comments

Pros: Excellent Value, Great for Groups, SO MUCH FUN!!!
Cons: You are one of many brides, day-of coordination wasn't exceptional
Hi ladies!   I wanted to give you a review of our wedding on May 7th at the NOW Jade.  Before I start, here's a link to our photos from Del Sol - love love love them.  http://delsolphotography.com/blog/content/galleries/?gal=722   I think to sum up our week, one friend told me, "you know I can never get married now, because it will be impossible for me to have a wedding anywhere near as fun as this week has been."   We had a great group of about 35 friends and my husband's twin
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Llkrik1010

By Llkrik1010, · 4 Comments

Pros: Too many to list!
Cons: Very few!
NOW Sapphire Wedding Review- Lauren & Trevor June 30, 2012   We returned from our wedding at the NOW Sapphire on July 2, 2012.  Words cannot express how amazing the wedding was!  It was truly the best day of our lives!  All of our guests (35 including us) expressed that they had an amazing time as well, even those guests that are hard to please!  I figured I would write a long and extensive review to help future NOW Sapphire brides or those still deciding on a resort for their
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uhaft

By uhaft, · 8 Comments

Pros: Everything was excellent!
Cons: Nothing!
Hello All Brides To Be!   My name is Umi and I got married at the Now Jade resort on June 1, 2012. I found this website towards the beginning of my planning last July 2011 and am so glad I did! Thanks to everyone on BDW I was able to get so many helpful suggestions on how to plan our destination wedding!  And now  I feel like it is my turn to give back! Please feel free to ask any questions you may have and I will try my best to answer them. Here is my overall review of our whole process!
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Pros: Friendly staff, beautiful resort, all pro wedding team, endless fun
Our Wedding on the Tequila Terrace at NOW Sapphire, Mexico on 6.2.2012   We spent 10 days at NOW Sapphire to celebrate our wedding, which took place on June 2, 2012. I received so much helpful information from this discussion board that I wanted to share my experiences too. I waited to post this until everything was over because I think hindsight is helpful. So, below is a lengthy (sorry!) account of my experience as a NOW Sapphire bride:   First, some context about me as a bride: I
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kitkat863

By kitkat863, · 1 Comment

Pros: Everything
Cons: Very Few
Katie and Matt May 17, 2012 Divine Wedding Package   Can't believe I finally get to write my own review!! Overall, everything was fantastic and I am so happy that I chose Now Jade for our wedding!   Matt and I, along with some family members, arrived on Monday May 14. We had some friends and family arrive the Saturday before us. Some used Apple Tours for their transportation and the rest of us had Olympus Tours. There seemed to be no issues with either company. When we arrived, Ma
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KerriCornell

By KerriCornell, · 0 Comments

Pros: Pilar the wedding coordinator, Accomodations, wedding package choices, value for your money
Cons: Level of service at the bars, poor food quality at certain restaurants, rocky beach
Kerri & Nathan Brewster Now Jade  May 16th 2012 Eternity Wedding Package       We actually started to plan this wedding at the beginning of January and decided we wanted to get married sometime around April-May-June (which was only a few months away).  I had owned my own travel business at one point and was very familiar with all inclusives.  Originally we wanted Jamaica but the prices of flights and resorts were just too much to ask our family and friends to pay.  (How
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KayCee2117

By KayCee2117, · 3 Comments

Pros: location, staff, food, rooms, pool, ocean, everything!
Cons: just a few minor things like pre-wedding communication, inconsistency with room amenities
We got married at Now Jade on January 22, 2012. We had a total of 38 guests attend. We could not be more happy with this resort and how they pulled together our wedding week/day. Our wedding coordinator was Pilar. She did a great job. Although the communication at the beginning was sparse and I got impatient at times, we understood she had other weddings happening that day/week/month that took more priority. Once our wedding date got closer, the communication vastly improved and we got all our q
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luckycharm124

By luckycharm124, · 0 Comments

Hello brides!   We just returned from our wedding at Now Jade resort, and because I know how unsettling the process can be (especially at the beginning!), I'd like to offer a short review of our experience:   We arrived at the resort, and our room was not prepared. Our friends' room was not the room they had reserved. Apparently, some resorts do not reserve specific rooms, and operate on a "first come, first served" basis. After some negotiating, we were upgraded to the Government Su
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kimmysue

By kimmysue, · 9 Comments

Whew....all that planning and our wedding was ABSOLUTELY PERFECT! Here is my review, as promised.   Resort - The resort is absoluteloy beautiful! It is well-kept, clean and is just simply gorgeous! To me, it was the perfect size....not huge, but definitely not too small. Loved it! It has two pools....the party pool and the preferred pool. The preferred pool isn't only for preferred guests, it basically is just more chill and doesn't allow kids. They are serious about the no kids too....I s
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all the love

By all the love, · 0 Comments

Sorry this is so long, but I know how much everyone wants to hear every details. I wasn't able to get the photos loaded here, but you can see them here: www.tinyurl.com/lundywedding   Overall, it was an absolutely perfect week, the wedding was incredible, and there is nothing we would change. They really do know what they’re doing when it comes to weddings.   The Resort The resort is beautiful. The décor is very modern, and the resort is clean and well maintained. Most of the staf
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snl2011

By snl2011, · 4 Comments

Pros: Awesome staff, on-point wedding coordinator, Accomodating resort, great view, great value!
Cons: Heat and humidity, lack of air-conditioned reception spaces
Like many other brides, I was a little anxious about how everything would go considering my emails with Ana Maria were sporadic and not always very helpful, but I really had nothing to worry about.  Our wedding went EXACTLY as I wanted it to!  We arrived Tuesday 8/2 and Ana Maria met us at check in, told us to relax, and we would go over everything the next day.  During our meeting, she had notes on everything I had told her I wanted and was very accommodating with our last minute requests.  Our
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ChristieAnn

By ChristieAnn, · 3 Comments

Pros: Secluded, Small resort, nice beach, proximity to activities
Hello! I know there are a ton of other great reviews on this place, so I will keep mine short and to the point. AWESOME!!! I debated on many many resorts, but I am glad we went with this one. For the value and what you get, it really is a great choice. It's nice and modern, everything updated, and the staff is so freaking nice!   Ana, the wedding coordinator was great once I got there. She made sure all of the items I brought, which were 3 suitcases full, were used correctly. I printed pic
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kimluedders

By kimluedders, · 13 Comments

Hello Ladies! I just got back from our wedding on July 18th....it was everything AND MORE!!! I was very worried about the lack of communication up until the wedding, since I am a planner! But Pilar had every note taken down and when I got there she went above and beyond to make the wedding amazing! So, as hard as it is...DON'T WORRY! She is great at her job!   For Transfers, we used USA-Transfers, they were very good and the prices are great! http://www.usa-transfers.com   I w
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saraandjon

By saraandjon, · 5 Comments

I was married at Now Jade on 6/11/11.  I will try to be as honest, detailed, and helpful in this review as I can!  We had 51 guests (50 adults and 1 child).  We had our ceremony on the beach and reception at Castaways (Las Olas). We arrived on Tuesday and our wedding was Saturday.  It was amazing and I would do it again in a second.  Our guests had a blast and almost every detail was exactly how I had dreamt it.    Check out our sneak peak of wedding pictures: http://brookeallisonphoto.com
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Jamon24

By Jamon24, · 4 Comments

Pros: Friendly Staff, Nice rooms, Clean, Good Food,
Cons: Lack of communication prior to wedding, Resort Photographer
Hi!   My husband and I were married at the Now Sapphire Riviera on February 26, 2011. We had booked this hotel when it was still Paradisus. They changed owners in the middle of us planning which was actually a blessing in disguise, as they made changes to the hotel for the better.   My main problem with the hotel was the lack of communication with the hotel. They would take weeks to answer my emails, but I tried not to freak out since I heard that this was normal. Our minds were put
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I won't lie...I could make this a really looooong review but now that the wedding is over I can concentrate on this pregnancy. I stayed at the hotel from Feb 15-25 and our wedding was on Feb 19. Our original room was the highest in Jr. Suites. I didn't upgrade as soon as I got there cause I actually forgot..lol It was fine because I had to meet with Ana the following day and she was able upgrade us to a Preferred Suite. I actually thought the view was better in our first room. When I meet w
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