Hi Eliza! Sorry I am just now seeing this. I haven't been on here in months. I LOVED Iberostar. Our wedding was perfect! Like most of the resorts down there, their communication isn't the best in the months leading up. But once you get within that last month they start emailing you everything. Our coordinator was Pamela and she was great. We actually had a problem with one of the bridesmaids dresses the day of the wedding but she was so calm and she definitely kept me calm. She told us not to worry there was no rush. Our ceremony ended up starting about an hour late but she was with me the entire time communicating with people she had on the beach to keep them posted of what was happening.
A couple of things I think are important to mention. I think unless you are getting married in proper Cancun or Playa Del Carmen you really won't be leaving the resort much other than excursions where shuttles pick you up. Because of that I think it's important to know what sort of vibe you want from the resort. Iberostar Paraiso Maya is huge! You can call the golf carts to pick you up though, which my maid of honor fully took advantage of. She refused to do any walking. Besides the golf carts they also have a night club(called galaxy and its star wars themed). The setup is pretty cheesey but our guests had a good time there every night. We even went there after our wedding reception. Every night there was great and they are open til 4am if you have guests that really wanna go all out. haha The pool was great, that is usually where most of our guests were during the day. We all actually went back and forth between the pool and the beach. Our wedding was in mid May and the hotel was not full at all. There were always beach chairs available and the restaurants were never full. We asked a couple of the employees(who were all super friendly by the way) and they all said that had we been there a month earlier the place would have been at full capacity. I can't really picture that being that it is so huge there. But apparently May is a good month to be there.
Before booking at Iberostar I had a vision of how I wanted my beach wedding to be but I did have to compromise for the reception. But let me tell you it was a great idea. We wanted the reception to be in El Tapatio because the decor in the restaurant worked with the decor I had in mind. Since our party was 30ppl total they told us that place would be too big for us and they put us in their French restaurant L'Etoile. It's a small restaurant but it was really perfect for us. The color scheme in there is red and gold. So we ended up going with lots of red roses and rose petals on the tables. It was beautiful. I am not sure how to upload pictures on here but if you are interested in seeing pictures of the Ceremony and Reception decor I can try to message them to you.
I absolutely loved it there and our guests did too, so much so that I am actually headed to Playa Mujeres for a friends wedding at the Finest next week! Our friends loved the way everything was set up and they were inspired to get married out there also.