I'm having such bad luck with the wedding coordinator on Miami. this is the second one I requested and she is just the same as the first one. takes her 2-3 days to reply. my wedding is 6 months away and I just got confirmation on reception location and time. I still don't have information on dj, decorations, etc. if I ask her something she sends md a link instead of helpng guide me. isn't there job to let us know what comes standard and ask if that's ok or if we want something different let them know. she doesn't ever inform me what is "standard" I have to ask her specifically and then it takes 2-3 days to get answers. they does this day in and day out but yet I feel like pulling teeth to get answers from them, more like I'm the coordinator than she is. I've spoken to her once and addressed my concern, I just had to call in again bc having heard back from her. I don't want them to take it out on my complaints and ruin my wedding but I'm so fed up with the poor lack of customer service. any other brides have this problem.