I am definitely using a TA... It's just so much easier for myself and the guests!! I did not want to get calls, texts, or emails regarding the trip and have to try and arrange travel to my guests... So far having her has been invaluable! My guests are able to call or email her with their questions, plus once they book she contacts me and I'm able to keep an up to date headcount!!
This has enabled me to create the OOT bags and personalized gifts as they book so I don't have a TON of stuff to get ready once it comes to crunch time!!!