I'm worried and looking into what it would take to switch resorts. I've reached out through my travel agent and the wedding coordinator and I feel like the RIU is ignoring the concerns. That goes hand in hand with Trip Advisor reviews that report the front desk and management is ignoring room issues that guests bring up.
If I can't change resorts, then I am putting air freshener and lysol in guests' OOT bags. I hate that I picked the resort and guests are going to have rooms that smell.
Yes, definitely going to hand the bags out informally. I've read reviews, actually not specifically for the RIU, of brides paying the room delivery fee and guests not getting their bags until a day or two later. We're also making some bags geared for single people and couples so it will be easiest to make sure people get the correct ones if my mom and I just pass them out.
I'd inquired about essentially doindg a semi-private cocktail hour as a welcome party, but the only option my wedding coordinator would give me was a private cocktail hour at the Daiquiri Bar. I would have paid the upcharge for a semi-private area but not what was offered, so we're just going to take over a few tables at the La Plaza Bar. Hopefully no other hotel guests will be upset by that!