I'm getting married at Dreams May 23rd. I have had a heck of a time contacting Magda as well. Back in November she said November was a very busy time for them. It still takes about 3 weeks for a response. As of Friday they switched me to Marcela. I'm hoping the closer and closer we get we can actually start confirming décor. Oscar, the manager of the hair salon is wonderful at responding. Gets back within an hour or so.