MrsMoorsy

we had 4 people do speeches and it took like 10 mins..but thats just because their speeches were short..some of our guests were drunk by the reception which was fine with us cause its a giant party..ceremony was from like 4-430 then pictures until 6 then dinner went until about 7-7:30. the guests HAD to be out by 8..they charge $400 per 15 mins extra if anyone is left sitting around past the time your suppose to leave. Reception was from 8-11..

you can't have a microphone in the restaurants cause it disturbs the other people eating.. I asked if we could do speeches with a microphone and thats what they told me. We just did it during the reception. its more private. We also just ended up bringing our ipod for music and theres a guy that stands there basically to turn it on and off.

The wedding was at the Gazebo and like I said the wedding was OK...the Gazebo was SUPER windy..my hair was going every direction possible and my bridesmaids had to hold down their dresses or they would of blown right up...They also didn't tell us anything before hand, they did everything in the moment so during our ceremony Maria and her assistant were like trying to get my sisters attention by hissing at her..I thought that was super rude. I have seen other pictures from other brides on here who had wayyy better lighting for their weddings..Like at the reception they had these two huge like football lights..it was NOT romantic at all It felt like a football game. Also they decided to put peach bows around all the chairs which I didn't understand nor did they even ask me if I wanted bows and which colour..My theme was Tiffany so you can imagine peach bows with a bunch of teal coloured decorations..sooo trashy looking. And the booze at the bar was the cheapest booze they had. Maria allowed us to change the sparkling wine to Gin as a lot of guests were doing Gin and Tonics the whole week and omg it was the worst tasting thing anyone had ever had! it tasted like rubbing alcohol. I can't believe she told you to bring your own flour?! we had 2 gluten/dairy free guests and they were able to accommodate them just fine. I would look into that cause thats crazy.

Hi Everyone, We just got back..I wasn't going to post anything cause I know a lot of people say great things about this resort but I feel like I should because our experience from start to finish was terrible and I don't want anyone else to experience what we experienced. We checked in on May 3 when we arrived the hotel said they over booked the hotel and had cancelled some of our guests rooms. My sister in law was placed in a room with her brother and his gf and two of our friends didnt even have a room. They refused to help us. They told them that they could bunk with other people but they would charge them for those nights they have to stay there!! I was totally shocked. They kept telling us the resort was full and that their itinerary didn't mean anything. It took us 2 hours of arguing and fighting to get the two rooms we should of had from the beginning! The rooms were OK..I found a cockroach in the tub on our first night and some of our guests also found bugs, cockroaches and lizards in their rooms. The upgrades in case no one knows cause we didnt know this..means a bigger size room which was like 5 cm bigger..We were expecting as the bride and groom to get a better room but no.. we actually got the same room as most of our guests and with a terrible view. My sisters room had a better view than ours did. We also got NOTHING...no perks, nothing special..all they did for us is what we paid for in the Sunshine Package..thats it and the sovereign was embarrassing..Our welcome letter that we got in our room was also addressed to the wrong people! they were not organized nor did they care that they screwed up. The safety of the resort is really bad. My sister in laws room was broken into while she wasn't in her roo. We found out later that is was one of their bar stalkers! he opened up her suitcase and purse and went through everything! thank god there was nothing valuable or worth taking. My husband ended up staying with her for a night because she was terrified. My grandmothers room also got broken into at 4am!! the guy walked in and said "sorry wrong room" and then left! The hotel then blamed my grandmother for not closing her door...YA right! The hotel staff do not want to help you..They will do everything they can to NOT help you.. Our air conditioner in all our rooms did not work and they never came and fixed them..We had 50 guests who all had the same issues and they did nothing. The wedding was OK...it went smoothly and there were no problems. Our 1 on 1 with Maria I specifically said I wanted all my decorations back including our cake topper...guess what she does, she returns some of the decorations, then once I notice some are missing she tells me they were thrown out and I never told her I wanted to keep them including my cake topper!! I was livid..they refused to replace the cost because I didnt have my receipt! This hotel is a joke and for all you brides that had a great experience I am happy you did but all 50 guests of ours will never be returning and will be writing reviews on it cause it was just terrible.

This is what we were quoted for 2014 prices National Bar Beer, Rum, Vodka, Tequila, Cocktails, Gin, Whiskey $2680 Special Cocktails Beer, Pina Coladas, Margaritas, Sparkling Wine $1400 This option is for 50 persons maximum , in case there´s more people will have an extra charge. This packages includes 3 hours of open bar, set up, soft lighting, cocktail tables, white tiffany chairs microphone and music DJ Hope that helps! This is what we were quoted for 2014 prices National Bar Beer, Rum, Vodka, Tequila, Cocktails, Gin, Whiskey $2680 Special Cocktails Beer, Pina Coladas, Margaritas, Sparkling Wine $1400 This option is for 50 persons maximum , in case there´s more people will have an extra charge. This packages includes 3 hours of open bar, set up, soft lighting, cocktail tables, white tiffany chairs microphone and music DJ Hope that helps! This is what we were quoted for 2014 prices National Bar Beer, Rum, Vodka, Tequila, Cocktails, Gin, Whiskey $2680 Special Cocktails Beer, Pina Coladas, Margaritas, Sparkling Wine $1400 This option is for 50 persons maximum , in case there´s more people will have an extra charge. This packages includes 3 hours of open bar, set up, soft lighting, cocktail tables, white tiffany chairs microphone and music DJ Hope that helps!

Do you have a travel agent?? try getting them involved, I got ours involved and I'm hoping everything will be ok and they don't show up.

Is anyone else having troubles with the photography studio?? I have told them like 5 times that we don't want to use them but they want all our photographers information and I have told them we wont be providing that information because quite frankly it's none of their business. They meet the 5 night min requirement and that should be enough. I don't want them to tracker her down at the airport because shes here for "work" and then not let her into Mexico. How did other brides get away with this? my DW planner has told me to say shes a family friend and I've tried that and they still don't accept it.

For any brides uncertain about the poolside reception, just thought I would let you know in case you didn't know like I did but you HAVE to choose a bar option in order to have a poolside reception.The lobby bar is literally through a set of doors right in front of the pool so we thought why should we pay $2600 for a bar when its free and really close to where the reception is set up..We were wrong, they wont allow you to have a reception without choosing a bar option which I guess is how they charge you for it in the first place, but they don't even offer you premium booze either in these packages. Like how can they justify $1400 and then almost $3000 for a different kind of booze..You don't get more service just because you bought the more expensive bar, your still getting the chairs, tables, soft lighting and DJ ur just choosing to have all booze options instead of 4 Special Cocktails. I just don't get it and I don't think its reasonable at all..We trying to negotiate on the price cause they have changed the price around like 3 times so we don't even know which price is the correct one. But regardless we wont be paying $3000 for booze that's free. National Bar Beer, Rum, Vodka, Tequila, Cocktails, Gin, Whisky $2680 Special Cocktails Beer, Pina Coladas, Margaritas, Sparkling Wine $1400

This email was sent to me in August from Maria. We have different packages for a poolside cocktail after the dinner, as it is private it will have the following cost depending of the Open Bar you want: National Bar: Beer, Rum, Vodka, Tequila, Cocktails, Gin, Whisky $2680 USD Special Cocktails: Beer, Piña Colada Cocktail, Margarita Cocktail & Sparkling Wine $1400 USD This option is for 50 persons maximum , in case there´s more people will have an extra charge. This packages includes 3 hours of open bar, set up, soft lighting, cocktail tables, white tiffany chairs microphone and music DJ Hope it helps. I have had nothing but trouble getting a response from them I am 3 months away from leaving and the only thing I have finalized is the restaurant. They have told me twice that they don't usually do much until the 2-3 month mark which I have tried emailing them about and still nothing.

Hi Ladies, So the photography studi finally emailed me..did anyone else having trouble canceling with them? they are telling me they wont send me the cancelation paperwork until we arrive and on top of that they want all our photographers information before they will even give it to us. I don't want to give them any information about our photographer cause I know they will flag them at the airport and then not be allowed in because they are there for work. Can any past brides let me know how they dealt with this becasue I am not happy that we have to do all of this. They also say they will show up regardless because it's part of the package we choose and we can then decide not to take their photos....to me this is such bull. Any help would be great.

Quote:Originally Posted by lgerry I'm glad to hear i'm not the only one, but sorry that you are having a tough time with her too   I just emailed Paloma today, stating that it is unacceptable at this point to have no clue what is going on or have anything planned/booked and that we have our TA looking at other options for resorts. Hopefully we hear something back soon, and if/when we do  I will be sure to let you know! Awe I wish we could change resorts!! Our TA is telling us because we put our deposits down on the resort already, we can't change resorts...The resort I know is amazing but this non communication is getting soooo ridiculous! I wanted to buy some decorations for the reception and I ended up not buying them because I haven't heard whether or not were allowed to bring them..it's just stupid. I am hoping dinner is only at most an hr cause I don't really want to sit around in a restaurant with random people for 2 hrs, basically just sit, eat and leave to our pool side reception where will do the cake cutting and speeches and then get our drink on! LOL

Ladies I am still looking to share the cost of our photographer for the week of May 3-May 7, cost to you will be $700 plus whatever photo package you want.

Quote:Originally Posted by KatLew Does anyone know if the national bar price includes wine and beer? (17/first hour, 12/additional hours) I know the International bar specifies that it includes wine and beer (24/first hour, 18/additional hours), but the national bar does not specify this. Thank you :) I hope this helps you..This was my reply from Maria (we have 50 ppl going) Regarding the Cocktail Party - National Bar quote, yes you have to pay for all you guest I have quoted for a maximum of 50 ppl = 2680 usd. Yes in this package also are included the special cocktails options. It works as an Open Bar during 3 hours of the service. National Bar already includes Beer and in the special cocktails includes Sparkling wine which I'm sure you would substitute for regular wine. National Bar: Beer, Rum, Vodka, Tequila, Cocktails, Gin, Whisky $2680 USD Special Cocktails: Beer, Piña Colada Cocktail, Margarita Cocktail & Sparkling Wine $1400 USD

Quote:Originally Posted by KatLew Also, are you guys doing any wedding favors for the guests? And regarding the dinner Resturant reception... Do we do table seating arrangements? Wedding favours yes:) and I am so excited about them! We have made a seating arrangement which I have NO idea if they will go with what we want or they do it on there own. As far as I know I think the only thing u can choose is how many tables/how many ppl at each table, you might be able to get away with name cards and specific seating for each guest. We plan to just have our guest sit where ever they want during dinner cause we don't really care about the dinner, its the after dinner reception where we want all our decorations and table cards and such to happen:)

Quote:Originally Posted by KatLew Hello, We wanted to do a poolside reception following dinner. Is this included in the romance extravaganza package? It looks like 2 hours of cocktail hour is included, but we want 3. I dont know if we are going to get a DJ, or just use our ipod and rent out speakers and equipment. I feel like if we do the IPOD then we can make sure all of our songs get played... And I'm sure I could just have my cousin do the names of bridesmaids and groomsmen and bride and groom for the entrance, as well as lead the garter and bouquet toss... Any thoughts? Unfortunately anything outside the dinner you pay separate so if you want to the dinner inside one of the restaurants that is included with your package but a reception pool side afterwards costs extra. I was quoted $2800 for the bar and that includes every kind of liquor/drinks and also set up of chairs and tables. The mic and speakers are a separate cost as well, and same with all the decorations unless you bring your own, we are also just bringing out IPOD and will hook it up to speakers:) seems to be a better choice!