I am not getting married in the Dominican but we are using a travel agent for Riveria Maya and ours is literally amazing! I worked really hard with her for 4 weeks before I released all the info she is taking payments anyway people want to they never have to even meet her if they don't want to she is super responsive with emails she works with the wedding coordinator and myself to keep it all straight. I have to say I lucked out I found a travel agency where all this lady does is book destination weddings so she knows her stuff she's been to 40-50 resorts just to view them for brides and will even arrange a meeting of a bride she had get married at your resort so you can talk to them see their pictures etc. I would take advantage of one if you know they know their stuff. I think it helps especially with channeling questions you aren't going to know everything and you will then have to find the answer where as if you set up an email group they email her and we all get the answer and it is probably a lot faster response time then how long it would take you to find the answer! I heard it both ways but I am truly loving having one Happy planning!