Quote: Originally Posted by CDC-SRW
Not to but in..but I couldn't help my self.... We are on our 3rd Karisma planner. We send questions with no reply. We send a followup and then we find out the person we've been working with is no longer with the company. I know our wedding is still 6 months out, but that is no way to handle customers. Just a simple we have received your email and are working on it would be wonderful to recieve. Not at all! But in please!! My original coordinator was Karla Fernandez, she is now gone I am told. My new is Christine Fernandez. So far, I like she seems to get back with me within 2-3 days. But I just got her last week, she answers my questions with putting her suggestions/opinion which I appreciate. I'll let you know how it goes. I have most of my things picked which I am about to send her. I am working on my decor which seems to be the hardest between cost and then the price of taking it down with me and whether I should wait and buy in Mexico. I am a Restaurant Manager/Event Coordinator for 10 years and I am a planner with detail. I hope to have everything done and planned before April even though the wedding is not until July.