My wedding Is booked for may 15, 2014 and I had a similar feeling while trying to get the specific date set. I think a big issue with response time is the amount of weddings they are doing right now...I think 2-3 a day. I feel like communication can be limited but from reading blogs I have been able to find a lot of answers. Once the date is secured I feel like a lot of the pressure is off. There is a page under romance on their site that shows you a calendar with availability on it.. They may give you a little piece of mind until you hear from her. Good luck!