I called last night and the manager said she was super busy with a wedding. She has like 28 this month. Be patient. I know it's driving people nuts. Yest she promises when it's due time she will give u 150% . About once every few weeks she stays up late and responds to everyone. Sometimes I get her mail at 2 or 3 a.m . It seems she never sleeps. If it makes you feel better I've heard that once she says " that date is available and it's yours" she means it. Deposit or not. I haven't left a deposit but I'm confident it will be fine. I've spoken with quite a few brides who have said they've made it to the wedding date and had never left a deposit. Just their word. I know it seems crazy but it seems to work for them , cuz people are still banging down their doors. Lol. If that really does not work for you, you might want to skip talking to her for now, and ask to speak to the manager. He seems to be the one to do the paperwork and accounting anyway. I have a feeling it was he who I was talking to last night because he insisted he could help me. I was trying to setup an appt with her next month since ill be in PC so he really couldn't in this case. She also sent a note on Facebook saying to please be patient with her and that everyone who emailed her first about a date would get it in priority order. Deposit or not. Hope it helps, D