newlyengaged13

Quote: Originally Posted by RachelHolmes21 I am communicating with the Palace Sales Team, I have not been put in contact with my WC yet. Rocio, with the sales team said this is the policy for 2014 and that was her direction from her management. Just to be safe, I am going to bank on having to pay the $800, and hope that my WC tells me different. We'll see... so frustrating how they are so inconsistent! Agreed. Brides bring in so much money to these resorts. They DO NOT want us on their bad side.

Quote: Originally Posted by shmanderz Totally agree, I hate how nothing is constant. Now you have me concernd though....I just emailed my TA to make sure she sends me a copy of the email communication. She better not just be slacking off and going off old info....I woukldnt put it past her, she has been a huge pain in my ass This is totally off topic but we are booked with Sunwing Vacations and at first when I was in the initial stages of planning I was going to not use a Travel Agent and jsut handle it all myself (Being the Group Booking Contact)...I got a quote from Sunwing and all looked good..to top it off they had a "every 11th person booked is free" deal so that potentially meant my fiance and I would be getting our trip covered if we had enough people. Then I decided it was a bit much to take on the booking stuff myself so I hired my Travel Agent....Well I spoke to her numerous times about the "Every 11th person free" deal and making sure we paid the deposits in time to snag the deal.....Well we did book in time and I even brought it up again within the last few months. Suddenly a few weeks ago I was chatting with her and brough up how we get our deposits refunded later since we had enough people to make use of the deal...."Oh, you know its only the 11th person not every 11th". She was totally WRONG since I even had the Sunwing quote handy. Well apparently she says that Sunwing sometimes doesnt offer the same deals and booking with them directly and that the deal she is able to make use of is only the 11th person, not every 11th! WTF....Friggen hell, I would have totally would have taken on the group booking role if I knew it was going to save myself $2000! I am so mad. Sorry for the rant, had to get that off my chest because talking about my travel agent reminded me all about it. Arg! So sorry to hear you're dealing with that. This whole process can be so frustrating and overwhelming. Can you pull out and get another TA? My TA has been nothing short of AMAZING. I got her from referrals on this forum. Her name is Wendy Hicks from Wright Travel Agency This is only the beginning. I see you're getting married only 1 week after me. We still have a long time away. If your TA is giving you wrong information now, I sure hope she does't make matters worse during actual booking of your guests. I'll keep my fingers crossed everything goes smoothly.

Quote: Originally Posted by shmanderz No my travel agent has been communicating with the hotel directly since the start. Well that's great news. Good for you. B/c this back and forth is driving me NUTS! Make sure you're TA gets in all in writing and not just a verbal confirmation. I just sent BP an email requesting that they email me a Palace contract stating these new 2014 charges, b/c they can't just come out of the clear blue sky and makeup prices whenever they feel like it

Quote: Originally Posted by shmanderz Were you speaking with someone at Beach Palace or just Palace Resorts in general?.....My travel agent just spoke with Beach Palace this week and confirmed the outside vendor fee for my date in 2014 is $500 and my photographer will only need to pay day pass. The people I've been communication with (Kalena and Alejandra) are with Palace Resorts not specifically to Beach Palace. How did your travel agent get involved? Aren't they only limited to travel arrangements and not wedding politics?

Quote: Originally Posted by RachelHolmes21 They keeping holding my posts for moderation, but i am trying to show the email thread with Rocio the Sales Exec and Palace Resorts. I asked her point blank if there were vendor fees associated with outside a) DJ's Photographers C) Makeup Artists she stated there is, $800. I asked if day passes could be used for photogs or makeup artisits. She stated that it was allowed in 2013 is no longer possible in 2014. I just asked everything up front because i didnt want there to be any surprises when i get my bill. I did the same. I asked straight out.

Attention BP Brides! Â Just got this email from BP directly: Â me: "And what is the vendor fee and day pass fee for 2014? Â BP: "Â Daypass for 2014 is 98.00 USD, Vendor fee for 2014 is of 800.00 USD."

Quote: Originally Posted by MegBride Lucky you.

Quote: Originally Posted by MegBride Thanks Meg. My travel agent has been wonderful but only deals with my guests travel and hotel accommodations. Any vendor or wedding related issues I have to deal with BP directly. Make sure you have in writing the details about Tania's access. The specifically told me I had to pay a vendor fee for a makeup artist to come in. Thanks for your feedback. Best of luck in your planning and on the big day. Keep us posted with your progress.

Quote: Originally Posted by christinenicole That's awesome!! Beach Palace is a beautiful hotel. Just came back from site visit. Service & food amazing! Great to hear that Christine. You may want to check out this thread to fill you in on current and past BP bride's experiences to help you with your planning process. http://www.bestdestinationwedding.com/t/75880/beach-palace-cancun-brides/1090#post_1945855 Best of luck with your wedding planning. This site is incredibly useful.

Quote: Originally Posted by MegBride I was dealing with Kalena then she passed me off to Alejandra. Both of them are from BP, not a 3rd party. Are you having any issues with any outside vendors?

Quote: Originally Posted by shmanderz OK thanks, I am very interested in hearing what they say! This whole outside vendor thing is such an unclear system I finally got them to confirm in an email that I will only be charged a day pass for an outside photographer. But they are standing firm on their vendor fee for the makeup artist. Here is what was sent to me: " I know plenty ob brides at Beach Palace didn’t pay for the vendor fee before; however our politics about a vendor fee have changed now and this is because we had some bad experiences with some outside vendors, and we are pretty confident about the great services we offer. We can respect payment only of daypass for photographers, however vendor fee for make up artist cannot be taken off" So with that being said, guess who's NOT paying the vendor fee for a makeup artist? This budget conscious bride over here, that's who!

Quote: Originally Posted by RachelHolmes21 Just FYI - I got an email from the sales team today that stated day passes will not be permitted in 2014. Each external vendor will be $800!!! Is that in an e-mail or in their promotional material? They are insane!

I will. Quote: Originally Posted by shmanderz OK thanks, I am very interested in hearing what they say! This whole outside vendor thing is such an unclear system

FYI, Del Sol is not one of their preferred vendors.

My date is set for May 4th, 2014! So excited. Time is going to fly right past us ladies. We'll be walking down the aisle in no time.

I'm fighting with them right now over this. One person told me I would only have to pay a day pass, now someone else is telling me I have to pay the $500 vendor fee for photography and makeup! I just sent them over a not so nice email. Stay tuned for updates.

I wanted to start this thread to get some posts in one place about JSAV. Can any previous bride out there share some light on their services?

LOL. Thx

Thanks so much Jenn. I thought the model was way to thin and narrow and didn't do that dress justice. I wanted something very form fitting that hugged my curves and rear. Hey if you got it why not flaunt it? We're only young once right? LOL

WOW! You look amazing!. The dress is very flattering. Congratulations!

I can not WAIT until the big day to post my final photos after I'm all dolled up. But here's a sneak peak of me trying on the dress. Sill need some major alterations with the length but the dress fit me like a glove. I am utterly in LOVE with my dress. It's the Pronovias Universo. Here it is on the model. here it is on me!