I'm glad to see I'm not the only one in this boat.......I got my dress at DB's, I love it, the customer service was good with the purchasing end but when I was talking to the alterations department they were really rude, seemed annoyed to come out to answer my questions.... and suggested I book my first fitting for the beginning of July.......my wedding isn't until the end of November......I don't know but that just seems way too far in advance to me? Especially when I'm trying to tone up for my wedding...... I might look into someone local who can book me in sooner to my wedding day.....