I am getting married at RPTB on March 8, 2014. I have only dealt with Sophia so I am unable to compare her to Anne Marie. I began communicating with Sophia in July and she has been very responsive. She has made recommendations and suggestions that I had not previously thought about. She has also provided pictures of different ceremony and reception set ups from what comes with our package and if we pay for extras. I am keeping each email for record even if it just says, "thank you". Thus far, I have no complaints. In addition, I have been in touch with 2 brides that were married at RPTB this summer and neither had any complaints. Both told me that if they had to do it all again they would not change a thing. They both also were pleased with Sophia before and during their weddingmoon. I hope this helps some.