Has anyone been in contact with the spa at ERC? I've been trying to make hair and makeup appointments for myself and my bridal party but the communication has been hard. I feel like I write carefully worded emails with specific questions, but they never answer them. They respond back with questions to the same things I already sent them (ie: how long is your hair? when is your wedding day?). Ummm, I already told you all of that, but okay here it is again and then I resend my original questions and get....no answers back. I also told them I wanted all of us to be done by a specific time and then they sent me a tentative booking and some of the girls won't be finished until just before the ceremony. Ummm no, I'm trying to avoid stress. I haven't been anxious about very much for this wedding but I really want to have at least an hour before the ceremony to chill out with my girls, my Mom and FMIL, relax and get into my dress when the photographers arrive. I've had so many girlfriends tell me to make sure to schedule extra time to get ready, because stuff happens. Maybe I should just go through Gloria.