I can't believe all the bad service! I haven't shopped here, but had been thinking about ordering dresses online as there are no stores nearby, but my biggest pet peeve is bad customer service, I have worked in retail my entire life so this is something very important to me and just reading these threads makes me so mad! I would rather pay a little more for something and have good service. I definitely will not be giving them any of my money! Glad I came across this thread before I ordered online!