Hi TrishKurtis, I was anxious/excited as well when reserving my date. I ended up phoning to confirm if my date was available and then phoning again to confirm that they received my faxed contract/documentation (I wasn't getting any response via e-mail). I felt like this sped up the process and calmed me down After reading some reviews stories from other brides on this forum this correspondence seems pretty typical. That being said, it seems like most brides were beyond happy with the Nicole and/or Tiffany and how attentive they were on their actual wedding day. They seem super busy! Congrats on your date being available!! That's great news!