I'm starting to look at this venue for April 2013. I read some of the older reviews that were less than positive for the WCs at the resort. So far emailing with them, they've been quick to respond to all my emails (though they don't always respond to ALL of the questions I've asked in the emails). Can anyone comment as to their experience in planning their weddings with them? I'll share whatever I figure out. Also, are you guys dealing directly with the hotel or a travel agent?