I know, so annoying right? I had problem too because I wanted a late afternoon wedding and I was completely flexible on what day it would be as long as it was during our stay May 5th -12th. The only time I could get was 1:00pm. I've been told there are 3 time slots a day at each side of the resort, ME and MC (10, 1, and 5pm). I also asked to be put on a "wait list" for a 5pm time, but she said they don't usually get cancellations! Boo-urns!