HI JK, Yes Norma is a make up artist- she works at the MAC in downtown Cancun. I have booked her for my wedding. She and her associate (hairdresser) are coming for hair and makeup. You do have to pay for a visitor pass for each to come on the wedding day. As for the salon at Beach Palace I was told if you plan on using your $1500 resort credit you could not make a reservation until you arrived at the hotel. If you did make an appointment before hand you were unable to use the credit? Have you heard of this? Everything you are doing for $3500 is insanely great! Do you mind me asking what you are getting from DJ PSAV and how much? I had decided against a budget because it was so expensive but would be interested what they are charging? Good Luck and Congratulations! I cannot wait to see your photos!! -K