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My fiance and I hired Joyce Mnguni (her company is Dream Weddings Riviera Maya) to plan our destination wedding in Tulum, MX. You definitely take a leap of faith when you hire someone you have never met from a completely different country. I knew no one in Tulum and we had actually never even been to Tulum until 3 days before our wedding. I met Joyce via video chat, and she was very sweet and clearly knew what she was doing. I hired her and we got started right away (about a year before my wedding). I paid half of her fee at the beginning and half of her fee on the wedding day. She recommended excellent hotel options (she has done beautiful weddings all over Cancun, Riviera Maya, and Tulum). You can tell her the vibe you want, how many people you are planning to invite, and what amenities you do or do not care about. She will give you a list of all your options complete with pictures, wedding info, and pros and cons. I chose the Dreams Tulum Resort because they had so many private venue options. Joyce did all of the communication with the hotel for me. She got the venue and food contracts for me to sign and worked with the wedding coordinator at the hotel for a streamlined process. Because she has planned so many weddings in these different hotels, she is your eyes and ears. She was able to tell me where to save money by using vendors through the hotel and when it was worth it getting outside vendors. She set me up with a travel agent through Vacations For Less. My guests were able to just call my travel agent with all their questions and bookings which took a lot of stress off me (and ultimately saved us a boat-load of money). Joyce helped me create the wedding website. She recommended an amazing florist (I can't even believe how amazing all the flowers were). She recommended a DJ, decor rental company, and of course photographers and videographers. She has worked with all these vendors before and the vendors she recommended were amazing. She is constantly available by email and usually would get back to me within an hour or less. Over the course of the planning years, we sent thousands of emails. She kept me up to date every step of the way and let me make all the choices remotely from napkins to music to every detail of the timeline of the wedding. Joyce's suggestions were so helpful. Every time I was unsure how we should do something; Joyce would make a recommendation. It turns out every time she was right. She has an amazing personality, is attentive to every detail, and calm as a cucumber. English is her first language (which was very important to me). She is originally from South Africa. Our wedding turned out absolutely perfect. If you are planning on having a destination wedding, she is worth every penny and more. She is by far the best decision I made when planning my wedding. I cannot recommend Joyce enough!!!! Check out her website at https://www.dreamweddingsrivieramaya.com.