Hello Cabo Brides,
I am getting married at Esperanza Resort in Cabo, Mexico in June 2012. I went with Esperanza's approved vendor lists for all my vendors. I booked Suzanne Morel to do 2 Bridesmaids, MOB and myself. I paid her in full 6 months before my wedding. Yes, she is very pricey, however I thought that she was worth usng since she was on Esperanza's approved vendor list. Well, I was completely wrong! After fullfilling the balence on my make-up and hair, Suzanne and her team hounded me with emails and phone calls regarding linens. I didn't even send my invites out and eventually I was pushed into a proposal for linens. They are very pushy! I decided to give her a deposit of $250 and then some family members who my fiance and I were counting on to be a solid #, said they could no longer come to our wedding. I called Elsa to tell her I wanted to hold off from any further planning until I had a solid # and received all my RSVP's back. They still wanted to secure a second deposit on the linens and I asked her to wait. Well- I was then berated with email upon email and received several phone calls. I called Suzanne and when she got on the phone she was very nasty. I asked her to be understanding to our situation and hold off till we had a firm # and she hung up on me...3 times! On the fourth attempt to speak to her she told me she was refusing to do services with me and I would be issued a full refund. She issued me a partial and then decided to use the contract against me and tell me the trial and deposit I scheduled was non-refundable! I let her know she breached her own contract. Then she had the nerve to tell me to go get married in my own hometown! This woman has no class and she is extremely pushy and will haggle you to get every last penny of her money before your wedding.They take advantage of destination wedding brides. I strongly advise all brides to run from this woman! I've been refunded my money by my credit card company because she was in the complete wrong, she doesn't even take AMEX which is an obvious sign this woman charges brides and gets herself in issues where brides back out!
If you want to save yourselves money, aggravation and being haggled for extra services you are better off without this woman. I've paid all my vendors- Esperanza Resort, Elena Damy Floral Design, Del Cabo Events...I've had no problems and these people are all wonderful and a pleasure to work with..its too bad that Suzanne Morel is such a greedy woman that can't run a business with professionalism and enjoys robbing brides while they are vulnerable. If you ladies know what is best for you...run...I am now going with Neysa Burman and her wonderful team. Her contract also reads better than Suzanne Morels! If you would like to see both contracts, please contact me and I will be more than happy to share! Wishing all of you a great wedding!