I ordered a custom hanger on etsy. The first oder placed was a nightmare...I wish I could remember the name of the person I placed the order with but I cant. Once I placed the order I was told a specific shipping date, well that date came and went and I didn't receive the hanger. When I tried to contact the seller they never responded so needless to say I had to have the credit card take care of it from there and I was reimbursed. I placed an order with another seller and she did a excellent job. It came out better than expected and I love the white flowers cascading down the front of the hanger. Will try to get the names of the sellers and get a picture up here soon.