ndvidul

OK, thanks. Now, I know I can really ask for this until I get it!!

I did what I heard other brides have done - I just sent a lot of questions to my Miami Coordinator. She then forwarded me to someone else (who ended up being my WC) to help me answer them. Now, they're both putting me in touch with this other new department to help me answer them, as the WC will be helping me within the 90 days (see below email from my Miami Coordinator). Hope this helps! Good Afternoon, Please be advised that they have informed me that there is a new department called the concierge department that will be able to assist you with the wedding details, which they will then get you in contact with your onsite wedding coordinator 3 months prior. Please be informed that I am forwarding your questions to Iliana and Lizzie for further assistance. Geraldine Flores

As a side note - after sending my plethora of questions to Claudia (which she confirmed is actually my WC that I'll be working with on-site), she has told me that she will put me in touch with someone to answer my questions before the 90 days. AND, I got an additional email from my Miami Coordinator telling me more details on this: Good Afternoon, Please be advised that they have informed me that there is a new department called the concierge department that will be able to assist you with the wedding details, which they will then get you in contact with your onsite wedding coordinator 3 months prior. Please be informed that I am forwarding your questions to Iliana and Lizzie for further assistance. Geraldine Flores Looks like they have a new department what will help answer questions and that's who Lizzie is who is helping Coconoir! (right?) Just thought this may help us clear things up a little... P.S. Hoping to book my event sites ASAP through Lizzie, like you suggested Coconoir.

Mrsbruff2B - thanks for your questions post. Helped me to know the fabric of the aisle runner. Wasn't going to have it before, but now I may consider it, as I'm thinking of natural type decorations. Beatyea - are you having guests book through a TA or directly through the resort? Mochamakes - encouraging news about Claudia! I'll need to talk to Miami about this deposit business. It gives guests more opportunity to come if they don't have to pay in full 2 months before the wedding! Great to have a groom here, too!

Natalie - absolutely gorgeous video!! I feel so inspired watching it. I may even use a few of your ideas if that's ok with you! You look stunning and so in love. Happiest wishes for your marriage. Krsmith - I think I'm going to make these a definite and totally skip the fireworks. Would be willing to go in on white ones with you... possibly from theskylantern.com. Also seeing if Moon Palace allows bonfires on the beach (in case we don't qualify for a free reception). I wonder how much the kerosene cans cost, etc... I can ask. (although just sending my just-assigned WC like 100 questions tonight, hahaha!) P.S. I think it's funny that I suggested you look at this post, and you'd already beaten me to it!

I'm sending an email to Claudia tonight, and with the MANY questions I'm sending , I'm also asking what sort of coordinator she is for us. Thank you! Bummed about not being able to use resort credit towards anything specific in the wedding collections as well. I'm still going back and forth between using a wedding collection and doing a complimentary wedding with add ons. After this new info, I may be leaning more towards a wedding collection so that I can have videography, fireworks, horse & carriage, etc. Have to do more research!

Hi all! I'm a Moon Palace 2012 bride and was just assigned my WC. I was wondering if anyone else has had Claudia Fonseca as a WC. Can anyone give any tips or feedback on her? Thank you for any help with this!

Hi all! I'm a Moon Palace 2012 bride and was just assigned my WC. I was wondering if anyone else has had Claudia Fonseca as a WC. Can anyone give any tips or feedback on her? Thank you for any help with this!

Summer!! Best wishes for your planning! Coconoir - fabulous advice. Doing so now!

Okay, so I heard back from my Miami Coordinator with more answers to my questions! And it looks like since I sent her about 30 questions total, that she's forwarded me to my Wedding Coordinator already!! Does anyone else have Claudia Fonseca as their WC? Her answers are in blue. I feel like on some of these answers that other people have recieved different answers - for instance, questions 6 and 7!! I thought some brides have said they've been told they could apply Resort Credit towards wedding aspects, i.e. videography, etc. Also, I thought day passes allowed people to also use food and drinks at hotel for the day as if they are a guest? Again, the copy paste feature combines a couple of words, so I hope you can decipher it. Hope this helps someone!! xoxo 1) How much is it to book aPresidential Suite for a week under the membership? How much per night? Isthere a 3 night minimum for the Presidential Suite? Please be advised that as per your membership the minimum and maximumthat can be reserved in a presidential suite is 7 nights. The rate for thepresidential suite is $ 5718.02 based on 4 people minimum, 2 per room. 2) If the above room block becamefull, would we able to make another room block? Pleasebe advised that you may add more rooms to the link. Please feel free to emailme if you need more rooms. 3) What date must our guests book byto secure accommodation? Please be advised thatthe link will be available to the guests up to 2 months prior to the ceremony,after this date the rooms are subject to space and availability. 4) I was under the impression thatthere is a 2012 promotion where kids stay free. Is this true? If so, whatages stay free? Please be advised that kids 12and under stay and eat free during the months or June, July and August. 5) Do guests need to put down adeposit? Will this deposit be refundable if a guest does not use theaccommodation? What are the payment options for guests (for example, are theyable to pay 20% at time of booking with the balance due 2 months beforedeparture..... or can the balance be due upon arrival)? Please be advised that the link will require the full payment,this is the main reason why the reservation link is available for so long. 6) How do off site guests purchaseday passes? How many hours are the day passes good for (at what time may theycome in and at what time do they need to leave)? And are they allowed the sameall inclusive services as any other guest during that day (for example, canthey eat and drink wherever they want at Moon Palace)? Will this still be thesame in Feb 2012? Please be advised that youwill only be able to purchase 20% of the guests staying at our property on daypasses. For example: If you have 20 guests they you will be able to purchase 4day passes. These day passes will allow the guest to attend any function forthe wedding and nothing else. 7) My understanding is that theResort Credits can be applied towards Tours, Golf, Spa, Beauty Salon, UpgradedWine Selection, Romantic Dinner, Room Upgrades, & Palace WeddingCollections. Is this true? Could we also use Resort Credit towardsvideography, fireworks, and the horse & carriage? What else can the resortcredits be applied towards? Please be advisedthat the resort credit can only be used for the following: Tours, Golf, Spa,Beauty Salon, Upgraded Wine Selection, Romantic Dinner, Room Upgrades, &Palace Wedding Collections 8) Could any of our guests, if theychoose, apply their credits towards our Wedding Collection? Could they applytheir credits towards any of the other options as a gift for us (for example, aromantic dinner for the bride and groom, spa for bride and groom, videographyor fireworks for bride and groom, etc.)? Pleasebe advised that the resort credits cannot be shared between rooms and they donot apply towards wedding extras. 9) Do the resort credits apply toother Palace resorts? For example, would someone be able to go to the AventuraSpa and use resort credits towards the spa services at that location? Please be advised that the resort credit can only be usedat the resort that you will be staying. 10) Dalia Vazquez Saldivar from MoonPalace shared with me about the member’s Advantage promotion. From whatI understand, for each minimum 3 nights booked through the membership, $100would go towards my parent's membership for them to use. My parents have saidthat they would like us to be able to use each of these $100 earned towards ourwedding. How exactly would this work? Would the $100's be cash towards ourroom? Credit towards the room? Please beadvised that any rooms reserved from a minimum of 3 nights to a maximum of 6nights will qualify under the advantage promotion, which the members will receivea credit on their membership of $ 100.00 for each room under this promotion touse for a future reservation. Please be informed that this cannot be usedtowards the wedding collection nor a current room. all rooms under thispromotion have to complete their stay first before the credit is applied underthe membership to use for further reservation. 11) We have talked about the AddedValues program. I have more questions about it - will our guests and us (brideand groom) qualify for the Added Values (listed below) even through bookingwith the membership? If so, and we end up qualifying for complimentary nightsthrough this program, are we able to apply our complimentary nights towards anyroom - including Presidential Suites? -15 room nights:Complimentary cocktail(hour?) after ceremony -30 room nights:Complimentary cocktail(hour?) after ceremony, 2 complimentary nights for bride & groom (+$20 pernight) -60 room nights:Complimentary cocktail(hour?) after ceremony OR complimentary upgrade to private function, 4complimentary nights for bride & groom (+$20 per night) -75 room nights: Unlimited privatefunctions, 7 complimentary nights for bride & groom, complimentary roomupgrade for bride & groom Pleasebe advised that these amenities only applies towards the bride and grooms room,no one else. Please be advised that no Imperial, Incentive or Complementaryweeks apply towards the wedding collection, so any room using any of thepromotional weeks will not count towards your wedding amenities. If the brideand grooms room has one of these weeks applied towards their room the complementarynights will not be applied and they cannot be transferred to another room. Allrooms that are booked under the membership qualify for the amenities for yourwedding as well, please find the listing of amenities below, in order for areservation to qualify they must be booked from minimum of 3 nights and payingthe membership rate, in order to qualify for your amenities, the use ofImperial (free weeks), Incentives (discounted weeks) or booking outside of thislink will not count towards the amenities of the wedding. 12) Are airport transferscomplimentary for us (bride and groom) and our guests since we would be bookingunder the membership? (I know someone whose wedding was booked undermembership and was able to get this for her wedding guests.) All transfers areincluded for reservations staying 7 nights 8 days or more, any reservationsmade for less time, transfers will not be included. Under the membership forreservations for 7 nights 8 days or longer, a massage, manicure and pedicureare included. (Not for less than 7 nights 8 days) 13) Will the hotel be willing to putinformation in our guests rooms (for example, welcome baskets and letters thatthe bride and groom have brought, bottles of water from the hotel, etc.)? Isthis complimentary? Please be advised that youwill need to speak with your onsite wedding coordinator for further details onthis. Please feel free to email her this questions as well as the questions forthe ceremony as she will be the one assisting you with the wedding details: Claudia Fonseca.

Okay, so I heard back from my Miami Coordinator with more answers to my questions! And it looks like since I sent her about 30 questions total, that she's forwarded me to my Wedding Coordinator already!! Does anyone else have Claudia Fonseca as their WC? Her answers are in blue. I feel like on some of these answers that other people have recieved different answers - for instance, questions 6 and 7!! I thought some brides have said they've been told they could apply Resort Credit towards wedding aspects, i.e. videography, etc. Also, I thought day passes allowed people to also use food and drinks at hotel for the day as if they are a guest? Again, the copy paste feature combines a couple of words, so I hope you can decipher it. Hope this helps someone!! xoxo 1) How much is it to book aPresidential Suite for a week under the membership? How much per night? Isthere a 3 night minimum for the Presidential Suite? Please be advised that as per your membership the minimum and maximumthat can be reserved in a presidential suite is 7 nights. The rate for thepresidential suite is $ 5718.02 based on 4 people minimum, 2 per room. 2) If the above room block becamefull, would we able to make another room block? Pleasebe advised that you may add more rooms to the link. Please feel free to emailme if you need more rooms. 3) What date must our guests book byto secure accommodation? Please be advised thatthe link will be available to the guests up to 2 months prior to the ceremony,after this date the rooms are subject to space and availability. 4) I was under the impression thatthere is a 2012 promotion where kids stay free. Is this true? If so, whatages stay free? Please be advised that kids 12and under stay and eat free during the months or June, July and August. 5) Do guests need to put down adeposit? Will this deposit be refundable if a guest does not use theaccommodation? What are the payment options for guests (for example, are theyable to pay 20% at time of booking with the balance due 2 months beforedeparture..... or can the balance be due upon arrival)? Please be advised that the link will require the full payment,this is the main reason why the reservation link is available for so long. 6) How do off site guests purchaseday passes? How many hours are the day passes good for (at what time may theycome in and at what time do they need to leave)? And are they allowed the sameall inclusive services as any other guest during that day (for example, canthey eat and drink wherever they want at Moon Palace)? Will this still be thesame in Feb 2012? Please be advised that youwill only be able to purchase 20% of the guests staying at our property on daypasses. For example: If you have 20 guests they you will be able to purchase 4day passes. These day passes will allow the guest to attend any function forthe wedding and nothing else. 7) My understanding is that theResort Credits can be applied towards Tours, Golf, Spa, Beauty Salon, UpgradedWine Selection, Romantic Dinner, Room Upgrades, & Palace WeddingCollections. Is this true? Could we also use Resort Credit towardsvideography, fireworks, and the horse & carriage? What else can the resortcredits be applied towards? Please be advisedthat the resort credit can only be used for the following: Tours, Golf, Spa,Beauty Salon, Upgraded Wine Selection, Romantic Dinner, Room Upgrades, &Palace Wedding Collections 8) Could any of our guests, if theychoose, apply their credits towards our Wedding Collection? Could they applytheir credits towards any of the other options as a gift for us (for example, aromantic dinner for the bride and groom, spa for bride and groom, videographyor fireworks for bride and groom, etc.)? Pleasebe advised that the resort credits cannot be shared between rooms and they donot apply towards wedding extras. 9) Do the resort credits apply toother Palace resorts? For example, would someone be able to go to the AventuraSpa and use resort credits towards the spa services at that location? Please be advised that the resort credit can only be usedat the resort that you will be staying. 10) Dalia Vazquez Saldivar from MoonPalace shared with me about the member’s Advantage promotion. From whatI understand, for each minimum 3 nights booked through the membership, $100would go towards my parent's membership for them to use. My parents have saidthat they would like us to be able to use each of these $100 earned towards ourwedding. How exactly would this work? Would the $100's be cash towards ourroom? Credit towards the room? Please beadvised that any rooms reserved from a minimum of 3 nights to a maximum of 6nights will qualify under the advantage promotion, which the members will receivea credit on their membership of $ 100.00 for each room under this promotion touse for a future reservation. Please be informed that this cannot be usedtowards the wedding collection nor a current room. all rooms under thispromotion have to complete their stay first before the credit is applied underthe membership to use for further reservation. 11) We have talked about the AddedValues program. I have more questions about it - will our guests and us (brideand groom) qualify for the Added Values (listed below) even through bookingwith the membership? If so, and we end up qualifying for complimentary nightsthrough this program, are we able to apply our complimentary nights towards anyroom - including Presidential Suites? -15 room nights:Complimentary cocktail(hour?) after ceremony -30 room nights:Complimentary cocktail(hour?) after ceremony, 2 complimentary nights for bride & groom (+$20 pernight) -60 room nights:Complimentary cocktail(hour?) after ceremony OR complimentary upgrade to private function, 4complimentary nights for bride & groom (+$20 per night) -75 room nights: Unlimited privatefunctions, 7 complimentary nights for bride & groom, complimentary roomupgrade for bride & groom Pleasebe advised that these amenities only applies towards the bride and grooms room,no one else. Please be advised that no Imperial, Incentive or Complementaryweeks apply towards the wedding collection, so any room using any of thepromotional weeks will not count towards your wedding amenities. If the brideand grooms room has one of these weeks applied towards their room the complementarynights will not be applied and they cannot be transferred to another room. Allrooms that are booked under the membership qualify for the amenities for yourwedding as well, please find the listing of amenities below, in order for areservation to qualify they must be booked from minimum of 3 nights and payingthe membership rate, in order to qualify for your amenities, the use ofImperial (free weeks), Incentives (discounted weeks) or booking outside of thislink will not count towards the amenities of the wedding. 12) Are airport transferscomplimentary for us (bride and groom) and our guests since we would be bookingunder the membership? (I know someone whose wedding was booked undermembership and was able to get this for her wedding guests.) All transfers areincluded for reservations staying 7 nights 8 days or more, any reservationsmade for less time, transfers will not be included. Under the membership forreservations for 7 nights 8 days or longer, a massage, manicure and pedicureare included. (Not for less than 7 nights 8 days) 13) Will the hotel be willing to putinformation in our guests rooms (for example, welcome baskets and letters thatthe bride and groom have brought, bottles of water from the hotel, etc.)? Isthis complimentary? Please be advised that youwill need to speak with your onsite wedding coordinator for further details onthis. Please feel free to email her this questions as well as the questions forthe ceremony as she will be the one assisting you with the wedding details: Claudia Fonseca.

How exciting! I hope you're even more in love with it now than when you first tried it on!!

I've been thinking of doing wish lanterns also. Thanks for the info, coconoir - very helpful. Btw, I just found a thread on here about them that I'm going to read: Sky Lanterns! started by proti007.

Kellygirl! I can definitely relate with the overwhelmed feeling. Since I've stayed connected on here, I've been able to answer so many questions and get so much support! Interested to hear what feedback you get about restaurants as I think we may also do the dinner reservation if we don't qualify for the unlimited free events. Good luck with your planning!!

Congrats on your RSVPs!! That's awesome that you have 15 ready to go! Can't wait to see your invites. Moon Palace officially confirmed reciept of our contract and said we are definitely booked! Yaaay! Now, we're setting up our room block. Hopefully, we can finish this up this week so we can send out our MIB invites next week! For those of you that want a peek at our website, you can view it at www.weddingwire.com/caseyandtammy. PM me for our password! It's still under construction, but I'd love some feedback since our guests should be looking at it soon! Quote: Originally Posted by mrsjdh2b Good morning ladies!! Hope everyone is doing well! I feel so behind!! I haven't had a chance to check in on the board the last few weeks. Looks like everyone has been very busy. We have had so much going on with school back in session and work stuff. We did get our invites out about 2 weeks ago and have already received a few RSVPs back. So far we have 15 couples ready to take a vacation!!! Yay!!! So excited!! Now just waiting to see how many nights they book. We are really hoping to get the 75 nights as most of you are! I'm hoping to post our invites soon for everyone to see. Happy planning!!

My confidence is rising for using Marvin now, especially since MP employees actually brought the flowers to your room, lol. Thank you for sharing!

Jamie!! Congrats on reserving your date! Best wishes for your planning.

OMG yes! Reading this info was like finding gold. I've emailed you. Thank you for posting this!! Hope any of this helps! If anyone wants any of the info/attchments let me know and I will post them on here!

We're going to do 2 locations for our TTD - one at a cenote, and one at a beach near a cenote. We're using Octavio Montes, and he recommended we use another beach besides Moon Palace's for our TTD.

Great idea for the use of the bridal bouquet. Who are you using for Makeup and Hair for TTD? I'm thinking that it'd be good if the makeup is waterproof. Do you have any idea how you're going to do your hair for it? I feel like I look a mess when my hair gets wet...

Thank you so much, futuremrstgun! (or should I say mrstgun?) Can't wait to look at your thread and see if we can have an officiant perform ours at home as well. Happy planning to you! So excited for you that your date is around the corner.

That does help, Coconoir -- thank you!

Thank you for your input as far as flowers and decorations, ladies! Excited to see how I can bring our prices down by bringing our own decorations and possibly hiring Marvin...

Congratulations!! We're getting married at the Moon Palace, and I'm considering Marvin, but I've heard from other brides that Palace Resorts will charge you a fee to your hotel bill if you use outside vendors. I'm worried that even if we meet him outside the hotel and bring the flowers in undetected, the resort will still see the flowers during the ceremony and celebrations, haha. How did you get around using him as an outside vendor?

You've got my wheels turning! This sounds a lot more appealing than the courthouse to me. I realize we'll be doing this in different states, but did your officiant also take care of your marriage license? How do I find your planning thread? (I'm still figuring out this site!)