email iberostar- power in numbers ladies! use their facebook page and twitter and tripadvisor.
[email protected] that's the email!!! let's do it!! We will send this information to our colleagues and give you an answer as soon as they answer us back. Best wishes, The Iberostar Team -----Mensaje original----- De: Jen Wilson from Mary Kay [mailto:
[email protected]] Enviado el: mié 1/18/2012 6:14 Para: Iberostarsm Asunto: getting married at the Iberostar Grand Thank you for responding to my facebook message that I posted on the wall. I have my date set to get married at the Iberostar Grand for October 6, 2012. I understand that prices do change but the price increase has left me boggled. I have been 100% excited to get married at the resort until I found out the price increases yesterday. I didn't think it was possible when I started receiving messages from other brides about how I can't book my own DJ anymore or florist- that is why I chose the Iberostar so I can have freedom to plan my wedding. I also started receiving irate emails from brides that said the prices went up on the one restaurant from $1750 to $3000 .... really? I didn't believe it. The Port Maria is the restaurant that I wanted to book but the prices are too high now. Also, how was I supposed to know that I couldn't book outside vendors- this policy randomly changed sometime in 2011- well, I already booked my vendors. I thought when I booked my date I was locked in for the prices that were at that time. I even referred a bride to get married at the Iberostar Suites for August. I'm actually in the bridal industry and work with brides every single day and I could easily refer them over to the Iberostar but not anymore. If something doesn't get fixed I will personally make it known to everyone I work with in the industry to never send a single person to any Iberostar resort. I honestly feel as if my wedding is ruined and my dream is as well. I emailed the wedding consultant at the Grand and told her that I will be looking to have my reception off the property and I called my travel agent (she has sent many brides to iberostar and never experienced any of the lack of customer service) to see what can be done as to having my wedding somewhere else. Honestly the only support that I have received from the Iberostar was the comment that told me to reach out and email this address. Thank you for your time! Jennifer Wilson