Sean

I have to agree with "Digado" I too have given positive review on resorts, and services that I obtain. It's not always negative. As for "Roses are Red" I too am very happy for you that you had a positive experience with these people. However you are one of the exceptions. I guess they also have to get something right at some point... or they wouldn't be in business. They are what we call in the business industry a "fly by night operation" They're here one minute, and gone the next. I would have to say there is one positive outcome and lesson to be learned from this experience.... Don't depend on someone else for your wedding day. No matter how much money you spend. Just have your partners hand and yours personally in everything that is decided on. Make the decision together. Trust me it's a lot more work, Yes..... but at least you'll be happy that all your hard work will pay off in the end with no surprises. For you will have everything according to the way the two of you like it. Not a wedding planner and according to their terms and conditions. Hope this helps. and Good luck with your plans.

DO NOT USE THE WEDDING HOLIDAY. THEY ARE THE BIGGEST CON-ARTIST IN TORONTO. My fiance and I are planning our wedding in 2012. We met the owner "Lorraine Simpson" at the Convention Center at the Bridal Show. She was all dolled up and had exactly what you and I would want to see as individuals who are looking to get married. She has all the right answers and know exactly what to say. There were no specifics discussed, just what they stand for.... which let me tell you, is a bunch of you know what. We met with this so called owner, and she promised us that she will look into our request, and will get back to us. All we need to do to show her that we are serious is to leave a deposit of $200 with her, so that she can get to work. This was in Jan 2011. We never heard from her for over a month. At this point it was a waste of our time, and everything she had stated was nothing but smoke clouds, and a good sales & marketing techniques. It took till March for us to understand the type of business she runs. They are hurting for business. BADLY!!! They are a bunch of travel agents in an office claiming to be wedding planners. No one has an idea what they are doing in that office, for they change their employees more than you and I change our underwear. When I received the first email from Lorraine Simpson, regarding quotes...(in March) it was for the wrong resort, and also for a different time period. When I responded to her stating that this is not what we requested. She stated in her email (I have this in writing) that she was too busy, and also has no connection with the resort of our choice. Now wouldn't you know that as a business owner when we made the initial request??? apparently she decided to ignore our request and see if she could impose her vendors on us, all to get a kick back. How sad is that? At this point I requested a refund of our deposit, for it is already March and we have a wedding to plan. She even stated in her email, that this is fare and will return the deposit right-a-way. It is now July 11 2011. I have made several attempts to contact her, and there's always a reason or excuse for her not to come to the phone and speak with me, knowing that I am on the line. She has ignored me since March with a conscious effort. On July 9 2011 this is the email she sends me... "As Stated on your receipt your deposit was a commitment deposit. You then decided to book with someone else after we did all the leg work. We have been advised not to discuss this further with you and are quite prepared to defend this in court should you choose to do so. We have a copy of the receipt here along with our notes to prove the work we did and will not be taking any more calls regarding this issue" This woman has taken advantage of several people. This is the kind of response you get when she has stated in writing that she will be giving me my deposit back. Now you tell me, honestly. Why would you want to deal with individuals that look out only for themselves, and what they get as a kick back from these resorts. Meanwhile you and I are the ones spending our hard earned money. Lorraine has stated to us that she stays in the presidential suit while she is attending her customers weddings, she even proceeds to take her family down on couple of occasions, for it's a cheap vacation for them... at your cost. The beauty of it is that she states all this as if it were a positive. She is on of the most dishonest people I've ever met in my life. She knows the system and industry very well... well enough to know to ignore you for more than 75 days, so that you can't call VISA to get a refund. That's how much she knows. She is a major CON. If she put half that effort into her customers, she would have a decent business. People like this need to be made an example out off... and I am just that person to do that. I will not stop until I have buried this business, and let this individual know that you cannot take advantage of consumers in this manner owner or founder or whatever her title. I have filed an official complaint with TICO (Travel Industry Council of Ontario), and also with The Ministry of Consumer Services. As well I am contacting my lawyers at Cassels Brock (Corporate lawyers), which is going to have a field day with this company in small claims court. I will advise any of you who have had any issues about services being rendered, to do the same. Once there are enough complaints against one organization, action will be taken by the appropriate governing body. There are more negative complaints regarding this company than positive comments. That should say something to everyone out there. Let me ask you one question to all brides and grooms...... would you want a person who is capable of such destruction and stress to be involved in your wedding? They are supposed to help alleviate stress, not help make your day a disaster. I wouldn't trust this company at all. As for the Bride (Megan) and Groom that is surprised at all the negative reviews. The Wedding Holiday are good at resolving problems... not planning weddings. You had a problem with a airlines going bankrupt, and they resolved it for you and your guests.... that's because they are a bunch of Travel Agents posing to be wedding planners. Why aren't they better at what they say they do for wedding couples? I am glad that you had a great wedding and things went according to plan for you and your husband... however you happen to be the exception. Sorry to say. The best part of all this is...... Lorraine Simpson has created all this stress over $200 deposit. It will cost her way more than just this amount, once my lawyers are done with her. -------------------------------------------------------------------------STAY AWAY FROM THIS COMPANY-----------------------------------------------------------------------------------------------------

DON'T USE THEM...... they are a bunch of crooks. I am planning a destination wedding in Negril Jamaica in Jan 2012, and the so called owner/founder of the company Lorriane Simpson is a complete con-artist. My fience and I went to see her in Jan 2011... and we gave a deposit of $200 to show our commitment.... and never herd from them for a month, and then when I asked her for a refund due to the lack of communication. She agreed to give me a refund in writing, however it's now June 2011 3 months later and still no refund. Her word means nothing, once they have your money, they word their contracts in such a manner that you're stuck with your back to the wall. The company needs every penny they can get, so the contract is worded in that manner. I would suggest to plan it yourself, and you'll be 10 times happier. Any resort you go to, will have a planner and everythin else you need for your special day. Don't waste your time with these people, they will only cause you more stress as they did to us and over only $200. That's sad if you ask me. Anyway, wish you all the best for your wedding. Hope I wasn't too late. Thanks.