I am using a TA who is extremely helpful, but I have done a lot of communicating with the resort myself. I am getting married at the riu caribe in cancun but the way the riu hotels run weddings anywhere is very similar because they are one large corporation. My weddingis july 28th 2012. And we booked our wedding in march of 2011 no problem well over a year in advance. I am very curious about every little detail of my wedding so of course I kept asking questions from the day I booked and I am yet to stop. Here's a little bit of information you may find helpful. Yes. Your wedding coordinator will contact you about one to two months prior to your wedding, but if your anything like me you can get in contact with her well before that. For example I have been talking with her and getting questions answered by her personally since may of 2011. Everything at a riu wedding is coordinated by MISE operations department. Meaning the people you are emailing with when putting in your wedding request etc. (Most likely who you are talking with now unless you are at your two mounth mark) are simply general customer service agents in general for riu weddings. This is not the person who you will be working with at our particular resort. If you request to have your personal wedding coordinators email they will provide you with her name and contact information just ask. I have been able to find out a lot more little details about my wedding which I would other wise probably not know about until we arrived. For example my lastest email inquired about corking fees for bring in your own champagne. If you have any further questions please feel free to let me know! Hope this helps!