Davids Bridal has the worst customer service..... They are basically the Wal-Mart of Bridal Gowns. I went to try on dresses made an appointment and everything. And my consultant was no where to be found, my mother pulled dresses for me and helped me put them on. Left with no purchase. I went there a second time for flower girl dresses not bad we pulled the dresses ourselves again. They had to order a sash, they called when it came in, I went to the store and there was some type of huge sale and I could no one to wait on me so I left without the sash. They call me on Monday again to pick up the sash, or they were going to ship it back to the supplier, I told her that I had already tried to pick up the sash. So I went again to pick up the sash, they girl at the desk said she could not leave the desk so I ended up waiting for 15 minutes for a $10 sash that I had already paid for, it was annoying. It did order a dress from their website with a better experience it was shipped to my home and everything was correct! Avoid the store buy from the website.