You are correct Stefn- they do not do contracts anymore. When I booked my wedding in February, they told me they have done away with contracts..makes me kind of nervous, but at the same time I guess it is a good thing- I'm just going with the flow and hoping for the best. Once they reserve your date- your travel agent and yourself should get a confirmation email confiriming the date and time of the wedding. Then they will give you a contact person. I doubt you will get any answers, they will probably give you the run around, since even they won't know what is going to be changed.