I wanted to book, him was told no, saw that other girls did and eventually got it my way. i felt the same, I wasn't going to pay 1500 for a crappy DJ that they wouldn't tell me who it is, or 800 for 5 hours with Doremixx. Its cheaper with the outside vendor fee (at least when I paid). when I called, I didn't call my WC directly, I called the hotline and asked about it anonomously and then argued that several brides had him, why couldn't I? It worked for me, and I think others. Not sure what the problem was with them in the first place. Good Luck!