Wow...was afraid it was them, I too loved a dress on their site and started communication months ago. We discussed grades of material, detail the whole bit then for One day to the next they just stopped. Countless emails later still no response, glad I never actually paid for it. I was lucky enough to see their true colors before spending a dime. Sorry about your experience. Guess best we can do is warn other brides. Super glad it's working out at jasmines can't wait to see pics!