I really don't know. This morning I sent an email to Edith (WC's assistant), Kalena (WC), Lorena (Miami contact), Lisa (Miami supervisor) and my TA telling each of them how disappointed I am about this and my overall experience with MP so far. Not one of them responded to me. My travel agent reached out to her contact in Miami and she said she will speak to the Cancun office about it and see what can be done. However, they did bring up the fact that not many of my guest have booked yet anyway. Really??? Wow, that's because my booking deadline isn't until March and most people plan on getting the holidays over with first and I really don't think the size of my wedding should in any way impact the level of service they provide. It has taken me two months to finally get the contact info for my WC and then they had to nerve to question why I waited so long to confirm the location. Not to mention, I've been told serveral times that I have to wait until 90 days prior to the wedding to make these sort of plans. I truly wish I could have all of my money and guests money refunded and book somewhere else.