Jess, unfortunately, I think you have to be a little pushy in dealing with your MI contact. I asked my contact for my onsite coordinator's info for 3 months. When I finally got through to her and asked to reserve my ceremony and reception site I was told that all beach locations were booked for the day of my wedding and that all three of the reception locations I liked were already occupied. My ceremony site eventually was sorted out, but she did mention to my travel agent that I shouldn't have waited so long to reserve. If it is really important to you to have a certain gazebo, garden or terrace, I would suggest calling your Miami contact. If you know who your onsite coordinator is, you can probably get her email address on this site and email her directly.