As an April 2011 Moon Palace bride, here is my word of advice. Once the contract is signed they will be very slow to respond. I try to make a list of several questions, at least 20, because I know it will take at least a week for a response. I also advise getting a TA to handle bookings, it might end up being cheaper that resort pricing. We're members so we're forced to pay a higher rate and now I worry I won't make the group numbers because it's cheaper for guests to book on their own. But at least I know I have enough for the free cocktail hour.