I picked IRHS, we are getting married on November 11, 2011. We were thinking about the Grand Palladium. but chose IRHS based on reviews and the fact that they have one wedding per day. I would suggest if you have a travel agent asking if they can contact Grand Palladium for you. My travel agent, who is awesome volunteered to contact Nicole at IRHS whenever I have questions. Nicole seems to respond to her much quicker than me. I know all travel agents are different and some won't do it, but it may help. Sarah, I'm in Baltimore also what part are you located in. Â