Krsmith - isn't Teresa amazing? She handled my wedding this past May and I am so glad she did! She even was able to refund our money a month before the wedding since we ended up hitting the numbers and got our whole stay comped. I highly recommend Teresa to anyone! BTW, Teresa is free to you but I am sure she gets a kickback from the resort. Also, if you ever have a hard time getting ahold of your wedding coordinator, let Teresa know. She will contact her Palace contact and help you get in touch with your wc.