I agree with Mlite. I follow both tripadvisor.com and facebook. As you said, you have to take each review with a grain of salt. People that have a not so good experience are faster to jump online and write a bad review than someone that has a good experience. I stopped looking at trip advisor for a little bit b/c I felt like I was going to drive myself crazy. A lot of the negative reviews I read had to do with problems checking in, which I have read the same about many other resorts. One thing that's bothering me is the reviews about it being unsanitary. That bothers me but there's nothing we can do at this point but be positive. Our trips are going to be amazing ladies!